Back

Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,137 Reviews of Maple Hill Auto Group

February 03, 2021

My car was damaged when it was taken into the garage. I only have 2,800 miles on the car and it needs body work. More

by JONEDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Darnell
Feb 04, 2021 -

Maple Hill Auto Group responded

I'm sorry to hear about the damage that was done to your vehicle while it was in for service. We are working with the body shop to have your vehicle fixed and as good as new as quickly as possible. Until then, please use the service vehicle as if it were your own. I know it is frustrating to have to deal with needing body work on a new car, but we appreciate your patience with us while we work to get it fixed, which is hopefully sooner, rather than later. Once again, I am truly sorry for this inconvenience. If there is anything I can do for you, please, let me know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 03, 2021

I was greeted promptly and my car was checked in without delay. Throughout the entire process I received courteous treatment and was given honest feedback. I walked out highly satisfied. THANK YOU! More

by PABLO.PASTRANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg, Che Lopez
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 03, 2021

Che greeted me promptly and courteously. He was very patient with me, answered all my questions thoroughly. And without being pushy or overly emphatic, he walked me over all the service areas my car nee More

by PABLO.PASTRANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Che. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 03, 2021

Mike Zinger @ Maple Hill is hands-down the best! I Mike Zinger @ Maple Hill is hands-down the best! I walked in at month-end looking for a specific model, trim, interior/exterior colors that I alread More

by JKUTCHES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor Business Manager - 5 stars as well!, Michael Zinger, Kevin Poffenberger
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Mike. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 03, 2021

It was a great, no pressure car sales experience. Aaron Black was very helpful and responsive to email and phone calls. Definitely will return for next car purchase, and will ask for Aaron as well ! More

by MMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Black, Kevin Poffenberger
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. We are so happy to hear you had a good experience here in our sales department with Aaron and we look forward to working with you again in the future! Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 03, 2021

Wonderful place to take your car and to buy your car. Very courteous and they always wash my car when they are done. I drive farther just to go here instead of the closer dealership. More

by JSCHAFER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 02, 2021

Phil was very knowledgeable and easy to work with. He was quick to answer any questions I had via email or phone call. Great overall experience. More

by SUNDEEP.REDDY01
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Kevin Poffenberger
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 02, 2021

My first service experience with Maple Hill Auto Group on my Volvo was great. Thank you. Nice to know I have great service closer to home and don’t have to drive to Chicago. More

by SUSAN.LEHMAN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 02, 2021

Steve Nutt has always been extremely helpful and responsive to our needs. He makes coming to your service department a pleasure! I like the experience of coming to Maple Hill. More

by GERALDBULTEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Steve. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 01, 2021

Couldn't have been more pleased, we worked with Jacob Prieto. He was attentive and prompt with all our questions and concerns. We would definitely recommend him and the dealership! More

by AM.JASTUDIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto
Feb 01, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jacob. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

...
230
...