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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

February 04, 2021

I found myself at Maple Hill in the midst of day 2 of exhausting car shopping! I was there on a very busy Saturday and walked out after securing a great price on a wonderful vehicle. James helped me out More

by EMILOOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dempsy Bluman, Tim Born, James DeYoung
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here with James in our sales department and that you were able to get a new car. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 04, 2021

I had a new battery installed and an oil change during my visit yesterday. As always, things went very smoothly and the job was completed in less than an hour. I was sad to hear that Steve Nutt will be ret More

by jaybliss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I am happy to hear you had a good experience here in our service department. Steve Nutt will definitely be missed by all of us here at Maple Hill as well. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 04, 2021

No problems. Expensive, but that’s typical of every Subaru service dept. I just got a message saying 25 word minimum, so I’m adding words. More

by ABOXMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who helped me
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear your experience here in our service department went smoothly. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 04, 2021

I like to come here. The staff is always ready to help I like to come here. The staff is always ready to help and have pleasant manners. I was completely satisfied with the regular vehicle service I rece More

by EVAHANKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DeYoung
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 04, 2021

Everything was great. Jake had to put in some extra work to get us the car we wanted -- he did it and we are really pleased with our new Crosstrek. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jake. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillatuo.com 269-342-6600

February 04, 2021

Andrea helped me and was outstanding. Her attitude made my first trip to your dealership a real good one. She was extremely helpful and because of her I will definitely come back to Maple Hill. More

by MUTCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Andrea. We look forward to working with you again in the future. Please let us know if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 04, 2021

This is the first time I’ve purchased a car on my own. The sales staff was extremely helpful, patient and knowledgeable. I’ve taken it in for routine maintenance and again have been shown professionalism, More

by MDROSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
Feb 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 04, 2021

I took my car in because the low pressure tire light came on and I needed an oil change. I had no appointment and the fit me in. They were courteous and helpful in answering all my questions. They had my More

by IRSHWOMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
Feb 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 03, 2021

They were super friendly and they were understanding when I told them I was really running a little late thanks again I would most definitely come back if I have too More

by SHAUNDELLCANTY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Jeff Daniel
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 03, 2021

My experience has been top notch since visiting Maple Hill. The staff is friendly, knowledgeable and attentive. Kelsey has made my experience with the service department positive. More

by MUASAMWEWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Feb 03, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Kelsey. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

Feb 16, 2021 -

MUASAMWEWE responded

Good Morning, The engine malfunction indicator light is back on in my vehicle. Also, two emails have been received stating there is some coolant service recommendation that need to be addressed (from maple hill however I didn’t even know about them). I scheduled a appointment for Monday 2/22/21. I attempted emailing Kelsey but that email was unsuccessful.

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