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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

January 29, 2021

I had to drop my car off at night for service the next day, and I was able to communicate with Hannah about services i needed and she called me first thing in the morning to let me know everything was set More

by peacetigerrralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jan 29, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so glad you had a good experience here in our service department with Hannah. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 28, 2021

Very clean and friendly. They fixed my turn signal when I saw it didn’t work after my oil change. Thank you for your help! More

by rachelle.havenaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jan 29, 2021 -

Maple Hill Auto Group responded

Thank you! We're happy to hear about your great service experience. Please, let us know if there is anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 28, 2021

Very prompt service, done earlier than expected! Tires & air filter checked, along with wipers & windshield. Very friendly staff! Comfortable, clean waiting area. Staff good at keeping car owners informed o More

by Lisa Middleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 28, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We are happy to hear that everything went so well during your service. We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 28, 2021

Always helpful, explained exactly what was getting done for my 60K checkup. Told her I needed back by 4, was ready by 2 , much appreciated!! More

by DAVEBYER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Jan 28, 2021 -

Maple Hill Auto Group responded

We're happy to hear that we were able to get your vehicle serviced and back to you in a timely manner. If there is ever anything else that we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 28, 2021

Great experience start to finish! They were extremely efficient throughout the process and respectful of my time. Most painless car purchase ever. Thanks for everything More

by SALLANJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Tim Born
Jan 28, 2021 -

Maple Hill Auto Group responded

We are so happy that we were able to make the car buying experience so easy for you! We look forward to working with you in the future. Please let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 28, 2021

It was a quick and painless recall fix. Thank you! The waiting area was nice and the wait was much shorter than originally thought it would be. More

by rksmartie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea because they were masked.
Jan 28, 2021 -

Maple Hill Auto Group responded

We're happy we were able to get your recall fixed as quickly and easily as possible. If there is ever anything else we can do, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 28, 2021

i have had two great service times thanks in part to steve nutt he is a very nice person. i will for sure be back More

by CHEEZEDOGG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jan 29, 2021 -

Maple Hill Auto Group responded

We look forward to working with you in the future! Thank you, so much for your loyal service. We appreciate customers like you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 27, 2021

They diagnosed the problem with my car, got my car in and qucikly fixed the problem. I am very pleased with the work they did. More

by MICHAEL.SHECKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Jan 27, 2021 -

Maple Hill Auto Group responded

We're happy to hear that your service went so well. Please, let us know if there is anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@yahoo.com

January 27, 2021

Always a pleasure; very efficient, friendly, and professional service. Shuttle driver, Carl is outstanding. This dealership, while far from my home is simply outstanding. Thank you. More

by SANDI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Jan 28, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We are happy that you continue to choose Maple Hill. Please, let us know when you are ready for your next service. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 27, 2021

Aaron provided a great buying experience. He pulled all the parts of the purchase together along with the trade in while servicing other customers at the same time. More

by NJAGER60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Black, Kevin Poffenberger
Jan 28, 2021 -

Maple Hill Auto Group responded

We are so happy that Aaron was able to get you into a great new vehicle. We look forward to working with you in the future. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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