
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Excellent experience at Maple Hill. Aaron was helpful, informative, not pushy at all and the entire transaction was completed quickly with integrity. Very happy with the dealership and the transaction. informative, not pushy at all and the entire transaction was completed quickly with integrity. Very happy with the dealership and the transaction. More
Kelsey and the staff are awesome. They're understanding and patient with me throughout the entire process. The people are responsive, and I am Thankful!!! and patient with me throughout the entire process. The people are responsive, and I am Thankful!!! More
Great car dealership however this was not the best experience. I tried to make an appointment to have a headlight replaced but was told to just come in and they would take care of it. I did and then I experience. I tried to make an appointment to have a headlight replaced but was told to just come in and they would take care of it. I did and then I waited for 45 minutes! I said no to the inspection and car wash to hurry things along but still 45 minutes to change a bulb. More
My Subaru was in for an oil change and inspection plus tire rotation. I was shocked when it was ready to go in 30 minutes. Wow. That had to be a world record! Thank you to Maple Hill during COVID time tire rotation. I was shocked when it was ready to go in 30 minutes. Wow. That had to be a world record! Thank you to Maple Hill during COVID times. More
The best experience I have had with a dealership and service center. Employees are very welcoming and knowledgeable. They make the customer feel appreciated and special. service center. Employees are very welcoming and knowledgeable. They make the customer feel appreciated and special. More
The customer service was exceptional. I was in Ireland and Mike Simmons went out of his way to make sure I arrived back to the US with a vehicle waiting for me. and Mike Simmons went out of his way to make sure I arrived back to the US with a vehicle waiting for me. More
Very prompt and friendly. I didn't have to do anything to get the car. James Deyoung was excellent! He very excellent at talking and taking care of you. Thanks for all the help, Tonya Parish get the car. James Deyoung was excellent! He very excellent at talking and taking care of you. Thanks for all the help, Tonya Parish More
Very helpful and courteous--I was having a hard time getting the code for the app and the service gal connected me with the salesman and I have it all fixed. Thank you so much getting the code for the app and the service gal connected me with the salesman and I have it all fixed. Thank you so much More
Excellent salesman, who got the job done. 1st contacted him by email, got back in a hurry. In the next 3 hours I bought the car. Paid deposit with credit card because wife had Covid. Pick it up, was alread him by email, got back in a hurry. In the next 3 hours I bought the car. Paid deposit with credit card because wife had Covid. Pick it up, was already for me. Your F and I man was very good. He followed my wishes, no BS just sign the papers and don't try to sell me anything. I've already recommended your dealership to someone else. Jim Starr 517 414 5242 More