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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

January 07, 2021

Excellent experience at Maple Hill. Aaron was helpful, informative, not pushy at all and the entire transaction was completed quickly with integrity. Very happy with the dealership and the transaction. More

by THEBORAHS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Black - 5 stars, Greg Vinstra
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department! Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2021

Kelsey and the staff are awesome. They're understanding and patient with me throughout the entire process. The people are responsive, and I am Thankful!!! More

by tfgthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Amie Freeman, Kelsey LeRoy
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Kelsey! Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2021

Great car dealership however this was not the best experience. I tried to make an appointment to have a headlight replaced but was told to just come in and they would take care of it. I did and then I More

by Sochatw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am sorry to hear that you did not have the best experience here and that it took longer than expected. They should have given you an estimated time on when your vehicle would be done. Please let us know if we can assist you with anything in the future. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2021

My Subaru was in for an oil change and inspection plus tire rotation. I was shocked when it was ready to go in 30 minutes. Wow. That had to be a world record! Thank you to Maple Hill during COVID time More

by CONLONPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department! Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2021

The best experience I have had with a dealership and service center. Employees are very welcoming and knowledgeable. They make the customer feel appreciated and special. More

by MRSBARKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman, James DeYoung
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here at Maple Hill! Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2021

The customer service was exceptional. I was in Ireland and Mike Simmons went out of his way to make sure I arrived back to the US with a vehicle waiting for me. More

by ROSA.PIZZUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Born
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Mike! Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2021

Very prompt and friendly. I didn't have to do anything to get the car. James Deyoung was excellent! He very excellent at talking and taking care of you. Thanks for all the help, Tonya Parish More

by TONYAPARISH1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Tim Born, James DeYoung
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with James! Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2021

Very helpful and courteous--I was having a hard time getting the code for the app and the service gal connected me with the salesman and I have it all fixed. Thank you so much More

by DDMAP381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The salesman that helped me with the code for the on call app!, Rick Milbeck, Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here at Maple Hill! Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 06, 2021

Excellent salesman, who got the job done. 1st contacted him by email, got back in a hurry. In the next 3 hours I bought the car. Paid deposit with credit card because wife had Covid. Pick it up, was alread More

by STARRMAN4U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Tim Born, James DeYoung
Jan 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department! Please don't hesitate to reach out if there is anything else we can assist you with. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 06, 2021

Amazing service and super friendly staff! Every visit is always a pleasant experience. I was in for oil change and was out in 20 minutes! More

by EVERAHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Jan 06, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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