Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maple Hill Auto Group
Kalamazoo, MI
5,137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
5,137 Reviews of Maple Hill Auto Group
November 12, 2020
Everything went well. Service was good. Everybody was courteous, car was washed and cleaned. All maintenance was explained. Ability to schedule was good. Will continue to have car serviced here. courteous, car was washed and cleaned. All maintenance was explained. Ability to schedule was good. Will continue to have car serviced here. More
by Dave
Verified CustomerEmployees Worked With
Misty Figg
November 12, 2020
The service was great as always. The diagnostic review The service was great as always. The diagnostic review was through and helpful. I was in and out of there in no time. Kudos to the team. The service was great as always. The diagnostic review was through and helpful. I was in and out of there in no time. Kudos to the team. More
by faithful_w
Employees Worked With
Steve Nutt, Misty Figg
November 12, 2020
Steve, and the service department always have given me friendly service over the years. The work on my car went pleasantly faster than I expected. friendly service over the years. The work on my car went pleasantly faster than I expected. More
by RGALICH
Employees Worked With
Steve Nutt
November 11, 2020
When I made my appointment for my 50,000 mi check up, I was told that I needed to leave my vehicle and I requested a ride. The check in process was excellent, after that...... the wheels fell off. It felt was told that I needed to leave my vehicle and I requested a ride. The check in process was excellent, after that...... the wheels fell off. It felt like the entire service department was confused....not very comforting More
by TISHBO2529
Employees Worked With
Misty Figg
November 10, 2020
The service department, Steve, in particular is always The service department, Steve, in particular is always friendly, knowledgeable and courteous. he takes care of any problems I might have. the time f The service department, Steve, in particular is always friendly, knowledgeable and courteous. he takes care of any problems I might have. the time frame fit my schedule More
by WOODS.JUNE
Employees Worked With
Steve Nutt
November 09, 2020
I purchased 3 cars 2 were full of gas one was below half a tank! Also are customers suppose to remove their license plates? I would think that that since the window sticker says a full tank of gas is incl a tank! Also are customers suppose to remove their license plates? I would think that that since the window sticker says a full tank of gas is included but it clearly wasn't checked. More
by DPRICE5
Employees Worked With
Phil Lawrence, Greg Vinstra
November 09, 2020
Kelsey in service dept had been very helpful answering questions when I have called and taking care of me when I have need to make an appt for servicing my Audi questions when I have called and taking care of me when I have need to make an appt for servicing my Audi More
by SCHMALTZKIMBERLY
Employees Worked With
Kelsey LeRoy
November 09, 2020
The service was good, it was done on time and at the price that was quoted. The service people were very helpful and courteous. This has been my previous experience. price that was quoted. The service people were very helpful and courteous. This has been my previous experience. More
by VILEMSONS
Employees Worked With
I didn't read the names of employees involved with the service effort.
November 09, 2020
You guys are great to work with! It was a great service call, from beginning to end - from scheduling with Hannah to completion of the work on my Beetle. call, from beginning to end - from scheduling with Hannah to completion of the work on my Beetle. More
by BSCHNOE
Employees Worked With
Steve Nutt, Hannah Seal
November 09, 2020
The service staff was very attentive. I appreciated the ride to my home while waiting for my car. I appreciate the car wash at the end of the service! ride to my home while waiting for my car. I appreciate the car wash at the end of the service! More
by NASSAU349
Employees Worked With
Rick Milbeck, Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
