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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

January 12, 2020

2 yr 20,000 mi check up I had an app't for 10:00. I was told the vehicle would be ready in about 1 1/2 hr. I was called around 11:45 that it was ready. When I picked it up He More

by LABELCO71
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
Jan 13, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that your service went well and that you had good customer service as well. Please let me know if I can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 11, 2020

Awesome service? No, sorry. The Grand Canyon is awesome -- experience held in awe. This has become the most inappropriate and overused word in modern English. The More

by PRYSO
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Jan 13, 2020 -

Maple Hill Auto Group responded

Thank you for the review. We are happy that we provided fast and friendly service. Let us know if we can be of any other assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 11, 2020

This was the second time Jon helped me in getting an Audi. He truly understood my wants and needs in my future vehicle. He responded quickly to my emails and had patience as I made my decision. Jon was More

by ChefStephanieMBA
Recommend Dealer
Yes
Employees Worked With
Jon Gates
Jan 13, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that Jon provided another great sales experience for you. If we can be of any assistance in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 09, 2020

Scheduled appointment, they were ready for me minute I drove in. Waiting area, done well. I'm very satisfied. Clean and quiet waiting area for customers. More

by RICHLYON2015
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Steve Nutt
Jan 13, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that you had a great experience here. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 08, 2020

Oil change Good place , sunshine Toyota has more snacks, and better seating, But Subaru has a great service department, people are easily reached and they are t More

by RICKD50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 13, 2020 -

Maple Hill Auto Group responded

Thank you for the review. We are pleased to hear that you had a positive experience here. Let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 08, 2020

Excellent! Every person I encountered during the service of my Subaru at Maple Hill Auto Group was cheerful, professional, and actively involved in performing th More

by COLLEENE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were several employees involved, but unfortunately I didn't get their names.
Jan 13, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that you had great experiences in both our sales and service departments. Please let us know if we can be of any other assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 08, 2020

Troubled Customer Service. Without Rick my trip from St Joseph would have been wasted, my items needing expert looks would have been missed and money wasted. Thanks Rick❤️ More

by ELOWYNKEECH
Recommend Dealer
No
Employees Worked With
Rick Milbeck
Jan 13, 2020 -

Maple Hill Auto Group responded

Thank you for the review. We are happy to hear that Rick was able to help you out and that no items were missed. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 07, 2020

Fantastic! I brought my car to Maple Hill Auto during a very busy time right before Christmas. My car was being serviced for an oil change, tire rotation and mul More

by cselva48065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jan 07, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy to hear that we could service your vehicle properly and still provide you with great customer service. Please let us know if we can assist you in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 07, 2020

Recall switch & Window problem Cassandra quickly determined our window problem, had a tech take care of it and had us back on the road in no time. Thanks, Terry More

by TerryPat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jan 13, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave the review. We are happy to hear that the appointment did not take long and we got you back on the road quickly. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

January 03, 2020

2020 Outback with all the Whizbangs This is our first experience with Subaru and Maple Hill and are delighted with our vehicle and Maple Hill. Our superstar salesman, James DeYoung, pa More

by Forthome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, James DeYoung
Jan 07, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great sales experience here. Let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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