
Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
2 yr 20,000 mi check up I had an app't for 10:00. I was told the vehicle would be ready in about 1 1/2 hr. I was called around 11:45 that it was ready. When I picked it up He I had an app't for 10:00. I was told the vehicle would be ready in about 1 1/2 hr. I was called around 11:45 that it was ready. When I picked it up Heather went over what was done. She was very pleasant when I dropped my VW off and picked it up. More
Awesome service? No, sorry. The Grand Canyon is awesome -- experience held in awe. This has become the most inappropriate and overused word in modern English. The No, sorry. The Grand Canyon is awesome -- experience held in awe. This has become the most inappropriate and overused word in modern English. The service was fast, friendly, and complete. Nothing more could be expected. More
This was the second time Jon helped me in getting an Audi. He truly understood my wants and needs in my future vehicle. He responded quickly to my emails and had patience as I made my decision. Jon was Audi. He truly understood my wants and needs in my future vehicle. He responded quickly to my emails and had patience as I made my decision. Jon was pleasant, personable, and knowledgeable. Low-pressure, great experience. More
Scheduled appointment, they were ready for me minute I drove in. Waiting area, done well. I'm very satisfied. Clean and quiet waiting area for customers. drove in. Waiting area, done well. I'm very satisfied. Clean and quiet waiting area for customers. More
Oil change Good place , sunshine Toyota has more snacks, and better seating, But Subaru has a great service department, people are easily reached and they are t Good place , sunshine Toyota has more snacks, and better seating, But Subaru has a great service department, people are easily reached and they are timely More
Excellent! Every person I encountered during the service of my Subaru at Maple Hill Auto Group was cheerful, professional, and actively involved in performing th Every person I encountered during the service of my Subaru at Maple Hill Auto Group was cheerful, professional, and actively involved in performing this service quickly and competently. They were quite busy, but still had me in and out in less than half an hour! I am delighted with both the sales and service departments at Maple Hill Auto Group and am very glad I purchased my car there. More
Troubled Customer Service. Without Rick my trip from St Joseph would have been wasted, my items needing expert looks would have been missed and money wasted. Thanks Rick❤️ Joseph would have been wasted, my items needing expert looks would have been missed and money wasted. Thanks Rick❤️ More
Fantastic! I brought my car to Maple Hill Auto during a very busy time right before Christmas. My car was being serviced for an oil change, tire rotation and mul I brought my car to Maple Hill Auto during a very busy time right before Christmas. My car was being serviced for an oil change, tire rotation and multi-point inspection. Maple Hill still got my car in and out within an hour, despite being severely busy. They have an amazing staff that works very hard. More
Recall switch & Window problem Cassandra quickly determined our window problem, had a tech take care of it and had us back on the road in no time. Thanks, Terry Cassandra quickly determined our window problem, had a tech take care of it and had us back on the road in no time. Thanks, Terry More
2020 Outback with all the Whizbangs This is our first experience with Subaru and Maple Hill and are delighted with our vehicle and Maple Hill. Our superstar salesman, James DeYoung, pa This is our first experience with Subaru and Maple Hill and are delighted with our vehicle and Maple Hill. Our superstar salesman, James DeYoung, patiently walked us through all the operations of our Outback and contacted us several times since the purchase to make sure we didn't have additional questions or problems. Highly recommend Maple Hill and James to our friends and neighbors in the market for a new vehicle. More