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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

December 25, 2019

A very friendly and honest staff I'm a very slow and cautious decision maker and Nick Hodgson was very helpful and patient. I highly recommend him and Maple Hill Auto Group to anyone More

by NEHOWARD64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember all of the names, but everyone was very friendly and polite., Greg Vinstra, Nick Hodgson, Mike Disher
Dec 26, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled that you had a great sales experience. Please let us know if you need anything. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

December 25, 2019

Friendly service I just went in for a oil change this time. I like that it gets checked out for any thing wrong with car and they let me know More

by MACOMBER.PATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Dec 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are glad that you enjoy our service here. Please let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

December 23, 2019

Patience Tim did an excellent job staying after hours and letting me review the cars I was interested in and finding a car within my budget! This man really wa More

by jasonspringvloed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Born
Dec 24, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled that you had such a great experience with Tim in our sales department. If you need anything, please don't hesitate to reach out to me. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

Dec 24, 2019 -

Maple Hill Auto Group responded

Thank you for your review! Tim will go above and beyond for his customers. We hope you love your vehicle and stay safe! Please let us know if there is anything else we can do for you. Have a very Merry Christmas! Kelsee Caton Customer Support Specialist 269-342-6600 x. 446

December 20, 2019

Best car buying experience I have ever had This is the first car I have purchased at this dealership. It may be the most positive buying experience I have ever had with a vehicle. Tim was ext More

by stephiepeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Born
Dec 20, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are beyond happy to hear that you had such a great experience here in out sales department. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

December 20, 2019

Very Though shake down of all teh new features in the new ca Very pleasant staff , amenities were shared like free car washes , and oil changes which are very reasonable. They were not pushing , and let revie More

by JWALL98752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, James DeYoung
Dec 24, 2019 -

Maple Hill Auto Group responded

Thank you so much for our feedback! I am glad you have had a great experience with us! Please let me know if there is anything else we can do for you! Merry Christmas! Kelsee Caton Customer Support Specialist 269-342-6600 x. 446 kcaton@maplehillauto.com

December 20, 2019

Happy customer. Met by friendly staff. Reviewed work to be completed. Kept me up to date on any changes and suggestions on service bulletin on gas door. Car was deli More

by AZINGO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Steve Westra, Mike Huffman, Cassandra Westfall, Heather Crummel, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell
Dec 24, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled to hear that you had such a great experience in our service department. It makes us happy to know that our customers are happy. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

December 19, 2019

Leased new vehicle As always, Maple Hill Auto Group was outstanding! It was a seamless process to end my lease and start a new one. Greg even found an Outback for me More

by JFWard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra
Dec 19, 2019 -

Maple Hill Auto Group responded

Thank you so much for your feedback! Greg is a great guy, and makes sure to get you want you want. I hope you enjoy your new Outback, and drive safe! Please let me know if there is anything else that we can do for you. Kelsee Caton Customer Support Specialist 269-342-6600 x. 446 kcaton@maplehillauto.com

December 19, 2019

Volkswagon Atlas Service The service team at Volkswagon service does an excellent job from the service manager all the way down to the service technician. The phone calls, the More

by JACK.GODFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Jon Gates, Rick Milbeck, Heather Crummel, Mike Disher
Dec 19, 2019 -

Maple Hill Auto Group responded

Thank you for your feedback! I am glad to hear you were well taken care of in every aspect during your visit with us. Please let me know if there is anything else we can do for you. Kelsee Caton Customer Support Specialist 269-342-6600 x. 446 kcaton@maplehillauto.com

December 19, 2019

Excellent Service The service was quick and the service manager was very helpful. He checked the tread and made solid recommendations as to when they should be changed. More

by startgl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Dec 20, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review! We are thrilled that you had such a great experience with Steve in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

December 18, 2019

Didn't have oil change appt., but told you could do it The woman who checked me in was very cordial. I said that I didn't have an appointment but asked if they could do an oil change that afternoon. She s More

by MARY.ROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Dec 18, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy that we could accommodate your oil change and it took less time than expected. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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