Maple Hill Auto Group

Service Team Every one of your Service Team members were wonderful to me personally and professionally. Could never have had better service anywhere. Thank you Every one of your Service Team members were wonderful to me personally and professionally. Could never have had better service anywhere. Thank you! See at my next scheduled service. More

Another Smooth Iil Change!... Once again, I call on a Monday to schedule an Oil Change for later this week. Got a call back right away and scheduled me for my desired time. Got i Once again, I call on a Monday to schedule an Oil Change for later this week. Got a call back right away and scheduled me for my desired time. Got in and out with no problems and some great conversations! And saw some cool Halloween costumes too! Thanks Maple Hill Auto! :) More

Hyundai Dealer in Kalamazoo, MI I purchased a 2020 Santa Fe from Maple Hill Hyundai. Dealership was outstanding. Great customer service. This is our third Santa Fe from there.We will I purchased a 2020 Santa Fe from Maple Hill Hyundai. Dealership was outstanding. Great customer service. This is our third Santa Fe from there.We will make all of our future auto purchases at Maple Hill Hyundai. More

New Forester in a snap!!! My transaction started with a Monday morning chat on the Maple Hill Website, and within 15 minutes, had an appointment set up to test drive a Forester My transaction started with a Monday morning chat on the Maple Hill Website, and within 15 minutes, had an appointment set up to test drive a Forester on Wednesday evening, with Matt Williamson. I told Matt I would have a decision quickly, in a week or so. I actually called him back Thursday morning, and after three or four e-mails, had the outline of the purchase all set. Stopped in to finalize the purchase on Saturday - from beginning to end, 6 days to a new vehicle, with amazing service along the way. Absolutely thrilled with, both the vehicle, and the service I received from Matt, and Maple Hill Auto Group. More

Customer-Oriented Service Center From the moment you drive through the Service Department doors to the time you drive back out after service, you realize that this dealership is doing From the moment you drive through the Service Department doors to the time you drive back out after service, you realize that this dealership is doing it right. I usually wait while the service is being done. The customer waiting room is superior with snacks and drinks provided, even fresh-baked cookies on my last visit. A Service representative came in several times to keep me informed of the progress on my vehicle and to see if I had any questions. Can’t think of anything they could improve, but I’m sure they will surprise us with some new ideas. More

Family atmosphere, Friendly environment, Fair deals Tim exemplified a friendly, professional, attitude throughout the entire process leading to my purchase of a 2018 Audi Q5. He was more than willing to Tim exemplified a friendly, professional, attitude throughout the entire process leading to my purchase of a 2018 Audi Q5. He was more than willing to modify the transaction at the last minute, on his day off, to a comply with my desire to switch from a trade in and cash deal, to a cash and finance deal. I felt very comfortable working with Tim and the whole Audi team that he made a point of introducing me to. More

Car Buying the Easy Way The car buying experience at Maple Hill was a refreshing one. We were given time to wander the lot, before Mike Zinger came to see how he could help The car buying experience at Maple Hill was a refreshing one. We were given time to wander the lot, before Mike Zinger came to see how he could help. He let us call the shots the entire time, no pressure, no hassle. When we finally made a decision and made the purchase, Mike walked through the whole process. Matt in Finance was great, making the paperwork not as painful as you might think. We really enjoy our new Forrester, and will have no problem recommending Maple Hill Auto Group to friends and family who are int he market for a new car. More

Great Dealership Tom our sales person was awesome! He was friendly and easy to work with. Our daughter loves her new car. We couldn't be happier! Tom our sales person was awesome! He was friendly and easy to work with. Our daughter loves her new car. We couldn't be happier! More

Key stuck in lock I was cross because no one returned my messages, but at the appointment they fixed it while I waited and there was no charge. You can't beat that! I was cross because no one returned my messages, but at the appointment they fixed it while I waited and there was no charge. You can't beat that! More

Personalized Service Nick greeted us from the moment we walked in. We told him we were starting to look for a purchase the following year. He kept in touch through email Nick greeted us from the moment we walked in. We told him we were starting to look for a purchase the following year. He kept in touch through email...always answering all of our questions. We decided to buy thru Maple Hill this year because of Nick. I have never experienced such personalized service! More