Back

Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,138 Reviews of Maple Hill Auto Group

November 08, 2019

Fog light replacement Called ahead to see if I could stop without a scheduled appointment to just get this light replaced. Was told if I could be there by 5:30 it could be More

by SUEC53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 13, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased we could get your vehicle in quickly and get you back on the road safely. Please let me know if I can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 08, 2019

oil change and tire pressure Maple Hill always takes care of my needs! They also wash my car. They check lights and brakes, etc. I didn’t even need an appointment. More

by JULIEDEVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel
Nov 13, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great experience and that our team took care of you and your vehicle. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 07, 2019

car purchase This is the second new car I purchased from Phil Lawrence. I had the first car for 10 years and loved it (Tucson). Car was totaled in accident Oct. 2 More

by CAROLEJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Steve Nutt, Mike Disher
Nov 13, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review as well as being a loyal customer. We are happy to know that you continue to have great experiences here. Please let me know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 07, 2019

Seamless visit, once again! Staff was quick to get my car in for its scheduled maintenance and explained everything that they were going to do. It was completed in a timely mann More

by SK26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Cook
Nov 13, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased to hear that you had a great service visit again. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 07, 2019

Easy oil change and wheel liner replacement. I was pleasantly surprised that my oil change took less than an hour! On top of that they had a wheel liner in stock and could change it out for me in More

by SANFORD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Nov 13, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great experience with us. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 06, 2019

2013 CC Winter Change-Over Service I had my 2013 CC in for winter change-over (installing snow tires and winter wheels, check-up on a couple issues, etc.). I made the appointment throu More

by BUDSNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Nov 13, 2019 -

Maple Hill Auto Group responded

I sincerely apologize that the online scheduler created any confusion. I am however pleased that Hannah was able to provide great customer service. Please let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 05, 2019

Waiting for my ride.... I enjoyed the comfortable waiting room with blueberry coffee and the complementary wifi. I caught up on some reading as I waited for my serviced to b More

by carriemoore2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Nov 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great experience here & that you enjoyed our amenities. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 04, 2019

excellent service I stopped in without an appointment because one tire was losing air. They saw me immediately and had the tire repaired in less than an hour. Everyon More

by SubaruFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg, Andrea Darnell
Nov 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are very happy to hear that you had such a great service experience. Please let me know if I can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 04, 2019

Nick Hodgson worked with me kindly and patiently for a few months as I did research trying to figure out what to buy. Excellant Salesman! More

by Blessed Woman
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
Nov 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear Nick provided excellent customer service so you had a great sales experience. Let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

November 03, 2019

Hyundai Fan Steve Nutt and his team always exceed our expectations! Steve clearly explains the services required for my vehicle and has a sense of humor that make More

by V8FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Nov 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you enjoy your experience with Steve in Hyundai service. He does have a great sense of humor. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

...
368
...