
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Oil change Went in for express service oil change. Had no appointment and they were very accommodating. Also asked for tire rotation. When they did their 50 poin Went in for express service oil change. Had no appointment and they were very accommodating. Also asked for tire rotation. When they did their 50 point inspection they showed me that I needed new tires. So I had them not do the tire rotation. They also gave me some prices for tires. The prices seemed comparable to prices I’d seen on line. So I had them order new tires and set up an appointment to replace my tires. All in all their prices were comparable to other tire store prices. More
No Pressure I liked the point review done - especially the explanation given and the low pressure approach to several recommended actions. The agent actually brou I liked the point review done - especially the explanation given and the low pressure approach to several recommended actions. The agent actually brought out the dirty filters to demonstrate the need for replacement, but there still was no pressure to do so. Plus, I appreciated the discovery of a faulty break light and the complementary replacement! More
Quick and easy oil change Just a simple oil change for my Hyundai Sonata, but Maple Hill was quick and thorough in getting the work done. Along with the oil change, they revie Just a simple oil change for my Hyundai Sonata, but Maple Hill was quick and thorough in getting the work done. Along with the oil change, they reviewed other maintenance aspects with me as well. And of course, Steve is easy and pleasant to work with as always! More
Excellent friendly service I am always pleasantly surprised whenever I visit Maple Hill Subaru. They always go the extra mile to make sure I’m happy. They take great care of my I am always pleasantly surprised whenever I visit Maple Hill Subaru. They always go the extra mile to make sure I’m happy. They take great care of my car and I love having the complimentary car wash. More
Routine Maintenance Took car in for maintenance and to look at brakes. I was told everything checked ok on the VB. Well, when driving it home engine was on and brake peda Took car in for maintenance and to look at brakes. I was told everything checked ok on the VB. Well, when driving it home engine was on and brake pedal goes to the floor still. Engine light was not on when we dropped it off to them. Was told to bring back the car and they would work us in . We live over 45 minutes away so another trip back. More
Extremely frustrated Took 2 weeks to schedule an oil change. Called several times just to get an appointment. A simple oil change was 2 hours and 15 minutes. I will no Took 2 weeks to schedule an oil change. Called several times just to get an appointment. A simple oil change was 2 hours and 15 minutes. I will not return unless Audi specific. More
Recall service The service department at Maple Hill is the best! I appreciate having women running the department. It has always been a pleasure having my car servic The service department at Maple Hill is the best! I appreciate having women running the department. It has always been a pleasure having my car serviced. More
I am frustrated I have left a message to tell of the poor service I have received in this past month on my Outback. Although the front desk folks have tried all they I have left a message to tell of the poor service I have received in this past month on my Outback. Although the front desk folks have tried all they could do to help, the work on my car took over two weeks to complete. The work that was done left my car dirty, with s broken glovebox and incomplete. I have left a voice message requesting a call. I do expect to receive s call tomorrow, Tuesday. More
Always great service Steve is always friendly and professional. Alerted me to upcoming maintenance, which was helpful with planning. Every employee does what they can to m Steve is always friendly and professional. Alerted me to upcoming maintenance, which was helpful with planning. Every employee does what they can to make it a pleasant experience, More
Steve My man fixed my dash light on my oil change #hero. Steve always goes above and beyond. This guy has always been the best to me. My man fixed my dash light on my oil change #hero. Steve always goes above and beyond. This guy has always been the best to me. More