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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

July 25, 2019

NTSB Air Bag recall Have to assume work was completed correctly as there were no reported problems when work was being accomplished. Question though: while reviewing repa More

by MECJCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jul 26, 2019 -

Maple Hill Auto Group responded

Thank you for taking the time to fill out the review. The technician's lic# states express because they are part of our express department. If you have any other questions don't hesitate to reach out to me. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 25, 2019

Great service, LOF We arrived 15 minutes early for our appointment the service was completed within a half hour. Total time at dealership was less than 45 minutes barely More

by MRGUTHAUS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Andrea Darnell
Jul 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy that we could get your vehicle serviced in less time than expected. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 25, 2019

Airbag recall service The reception was prompt and professional, and a loaner was provided as promised. Work was done in less than 4 hrs. All staff were friendly and effic More

by Dave Mc
Recommend Dealer
Yes
Employees Worked With
Greg Jordan, Andrea Darnell
Jul 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy everything went so smoothly during your service appointmnet. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 24, 2019

A great experience with Maple Hill I had an excellent experience with this dealership. As a young person, it can be a little hard to find a good car, not to mention a little scary! Map More

by MITCHELL.L.BARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Ed Fitts
Jul 25, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are very happy that you had a great experience with us and we appreciate your recommendation. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 24, 2019

Great experience at Maple Hill I knew I needed to get a new vehicle and I had worked with Michael Davis previously when I bought my last car and my mother's car. I contacted him to More

by RUMZO32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Davis, Victor Heckman
Jul 25, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled to hear that you had a great experience here at Maple Hill! Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 24, 2019

excellent didn't feel pressured or ignored. Ed Fitts was awesome, I let him know what I wanted to test drive it was already. And in the end I picked a car I wasn't really looking for but I love More

by KLZOLLNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Ed Fitts
Jul 25, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had an excellent car buying experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 24, 2019

Nick salesman I wasn't sure which way I was going to go bout getting a car. But Nick was so kind and waited on me until I made up my mind for sure he is a excellent More

by Rhonda Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady that answered the phone don't know her name but she was a sweetheart., Greg Vinstra, Nick Hodgson, Mike Disher
Jul 25, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased to know that you had a great car buying experience and that you love your new Tucson. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 24, 2019

Cheerful, quick service! They did everything we wanted and even washed the car. We would have liked to schedule online but as that was not possible, we called and the service More

by Subaru driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra
Jul 25, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to know you had a great service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 24, 2019

Great service Went there for my first car. Dealer let us use the car to drive to the insurance company as part of the test drive since we didn't have a rental. Matt More

by JOSEPH950521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra
Jul 25, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy to hear that you had such a great experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 24, 2019

2016 CPO Golf Sportswagon Really needed a CPO car and they made a deal work for me! Thrilled with my vehicle! Thanks for making it work to the whole team. More

by FRITZ.KILCREASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Ed Fitts
Jul 25, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are thrilled to hear that you had a great car buying experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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