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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

April 20, 2019

Great Customer Service I visit MHAG for all maintenance on our Subaru’s. The staff are helpful, there is a comfortable waiting area, and above all the work done by the techn More

by tsupnick76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Rick Milbeck, Steve Nutt, Jeff Daniel, Heather Crummel, Misty Figg, Andrea Darnell
Apr 23, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are happy to hear you trust us with all of your Subaru needs. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 18, 2019

Very pleased Maple Hill auto group went above and beyond what would be required to assist us with our recall issue that was out of warranty. Thank you for treatin More

by jac1452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Warren, Dennis Schurman, James DeYoung
Apr 24, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are so happy knowing you were treated so well. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 18, 2019

Amazing Have dealt with other dealerships that did not provide the quality service I received amazing teamwork accurate determinations will get the car cleane More

by REDSTUG9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 24, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are thrilled to hear you had amazing service. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 18, 2019

Excellent car dealership Everyone was very helpful and accommodating. They went out of their way to help me buy my car. I would definitely purchase there again. They made su More

by KVANNORT16
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dennis Schurman, Mike Disher
Apr 24, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are happy that your car buying experience went so well. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 18, 2019

Pretty quick service. I was confused at first where to go but this place is so cool and huge! Overwhelming but i love the free snacks! Very quick service, that was for a re More

by MamaK02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 24, 2019 -

Maple Hill Auto Group responded

Thank you so much for your positive review! If you ever have a question or if you need anything don't hesitate to reach out. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 18, 2019

Recall Excellent, took very little time to complete and I got my car washed too! Just long enough to look at all the beautiful cars in stock. Thank you. More

by WOODS6874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 24, 2019 -

Maple Hill Auto Group responded

Thank you for your positive review! We are happy to know you were able to get service quickly. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 18, 2019

Unscheduled Service Surprise “Check Engine Light” on dashboard and out of town drive need the following day necessitated an unplanned and unannounced visit. The service More

by jerry McLellan
Recommend Dealer
Yes
Employees Worked With
Service employee Dave May. Not sure who else but service advisor on invoice is Che Lopez.
Apr 23, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review! We are happy to hear we could get your vehicle serviced so quickly. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 17, 2019

2007 Entourage control arms replacement Steve Nutt guided the process to have Hyundai approve replacement of both control arms as a good-will gesture. The control arms had been subject to a More

by WAYNE_D_NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 25, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are glad to know that Steve was able to take care of the situation for you. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 17, 2019

Excellent service! Maple Hill is where I take my Subaru for everything and consistently I am treated very well. The staff is terrific- very helpful, and they keep me pos More

by DanaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huffman, Lena Grubb
Apr 25, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are so happy to know you are being treated well & that you are confident in our staff. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 17, 2019

Overall GREAT SERVICE From start to finish the team at VW service was friendly and informative. Mike is always pleasant and works hard to make sure you know what’s going on More

by pinotgrigio1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huffman
Apr 25, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are happy to hear you had a great service in our VW service department. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

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