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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

April 14, 2019

It was alright I was treated well. I thought I was well serviced. I thought I had ample opportunity to test drive the cars and SUVS i drove before buying my foreste More

by BRANDONGOYINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson, Mike Disher
Apr 16, 2019 -

Maple Hill Auto Group responded

Thank you for the positive feedback. Please let us know if there is anything we can do for you in the future. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 14, 2019

Very Good Service! Fantastic service personnel - knowlegeable and thorough. Manager contacted me to ensure all was in order. I appreciated his call and plan to continue More

by CAROLE.GREGG
Recommend Dealer
Yes
Employees Worked With
Service person - first name Steve.
Apr 16, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to know your service went well. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 13, 2019

Everything went well.. Did not have to wait very long. Steve was very helpful, professional and funny. As stated above, My time was well spent, I did not have to wait long. There was also some very nice s More

by OLACARVER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 16, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are happy to hear your experience went well. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 13, 2019

Back camera replaced—Now it is crystal clear! Yay! The folks at Maple Hill Subaru are always friendly and helpful! I’ve been to the service department two times in the past 4 months. Once to identify More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were 2 women and another man who were also helpful—have forgotten their names—sorry!, Phil Lawrence, Rick Milbeck
Apr 16, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled to hear you enjoyed your experience here & that you enjoyed keeping your dog with you as well. We are working to add more employees to help with wait times. If you need anything please don't hesitate to reach out. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 12, 2019

Superior customer service My newest MHAG experience started with an oil leak and a tapping sound. I set up my appointment and received a brand new Outback for a loaner. Afte More

by Krholmes315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez, Andrea Darnell
Apr 16, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review! We are thrilled to hear that everything was taken care of. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 11, 2019

Simple & Quick Scheduled my oil change and tire rotation via a phone call; simple. Arrived at Maple HIll & greeted by the always smiling faces. Confirmed with me the More

by Lim1tless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Apr 12, 2019 -

Maple Hill Auto Group responded

Thank you so much for your positive feedback. We are happy to know your first service went well. Let us know know if you ever need anything. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 11, 2019

everything went just like it was suppose to everything that we went in for(oil change, tire rotation) went according to plans and we were out of there in less than an hour. More

by jeffwhitmer24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Apr 12, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are happy to hear your service went well. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 10, 2019

Wrong Day I made an appt. for Tues. at 9:00. I showed up on Mon. at 9:00 and without missing a beat, without pointing out my error, the service professionals go More

by RRCHURCH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Heather Crummel, Misty Figg
Apr 12, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! I am so glad to hear that we were still able to squeeze you in for an appointment on a different day & it did not cause you a longer wait. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 10, 2019

Professional and personal service. I have always received quick and courteous service and have always had confidence in their care for my car.They double check on service that needs to More

by LKOMINEK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 12, 2019 -

Maple Hill Auto Group responded

Thank you for the positive feedback. We are happy to know you have confidence in Maple Hill. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

April 10, 2019

Another Great Experience Once again I took my Sonata in for servicing and once again the team at Maple Hill Auto did an exceptional job. Jeff Daniel runs a very efficient serv More

by ZIPPY621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Dawes, Steve Nutt
Apr 12, 2019 -

Maple Hill Auto Group responded

Thank you for your positive review! We are thrilled to hear you had a great experience with us again. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

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