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Maple Hill Auto Group
Kalamazoo, MI
5,137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,137 Reviews of Maple Hill Auto Group
September 01, 2022
The sales staff was amazing to work with. They were very helpful and knowledgeable with our questions. This is our 2nd vehicle we've bought from Maple Hill Auto, would highly recommend them They were very helpful and knowledgeable with our questions. This is our 2nd vehicle we've bought from Maple Hill Auto, would highly recommend them to anyone looking for a new/used vehicle. More
by Patty
Verified CustomerEmployees Worked With
James DeYoung, CB Watkins
September 01, 2022
I like my Volvo, good location and convenient free car washes. Prompt Oil change and tire rotation appointment. Nice lounge with coffee and snacks. washes. Prompt Oil change and tire rotation appointment. Nice lounge with coffee and snacks. More
by KARENG2
Employees Worked With
Sorry don’t remember names. Friendly.
September 01, 2022
Treated like family. This site requires 15 words, and I've got nothing more to say. This site requires 15 words, and I've got nothing more to say. More
by jviviano
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, DAN TAYLOR, CEDRIC RUSSELL, BRIAN KRAGEL
August 31, 2022
Whole process was terrific. Professional team. Great result for my daughter. Mike found a vehicle based on my need for chips. Professional team. Great result for my daughter. Mike found a vehicle based on my need for chips. More
by dmvroegop
Employees Worked With
Mike Simmons, CB Watkins
August 31, 2022
Service was reasonably prompt and people were courteous. It is a very busy place and I did not know where to go, but I just stopped somebody who worked there and asked. He took me to the right place. This h It is a very busy place and I did not know where to go, but I just stopped somebody who worked there and asked. He took me to the right place. This has nothing to do with the specific dealership, but it is rough to have to pay $200 for a car key. I can’t afford a new car and even used ones are very high. My car is 12 years old and did not come with a second key. Because of the way cars are made now it would be a major crisis if I lost my only key, so I felt I had to get another one made. The average American cannot save enough money to cover inflation in retirement. It is discouraging to have my 401k go down as prices go up at the rate they are going. More
by LINDAW124
Employees Worked With
Cassandra Westfall
August 31, 2022
In for an oil change, a follow up appointment was needed to address possible oil leak. Frustrated that A. Appointment wasn't scheduled before leaving dealership and B. A straight answer couldn't be given to address possible oil leak. Frustrated that A. Appointment wasn't scheduled before leaving dealership and B. A straight answer couldn't be given about warranty coverage. More
by daviddejong1
Employees Worked With
Can't remember
August 30, 2022
Called with questions about the service that was done to my car and waited on hold 2 separate times equaling a half hour and then left a message with still no response My question was asking about the a my car and waited on hold 2 separate times equaling a half hour and then left a message with still no response My question was asking about the air filter they had marked needed to be changed when in fact it was changed 2 days before they had it More
by JOHNCASE123
Employees Worked With
Cassandra Westfall
