Maple Shade Mazda

My experience with Maple Shade, NJ Mazda was very delightful. With the help of thier salesmans Javier & George,I was able to choose and decide what car best fit my family needs. I was very pleased w delightful. With the help of thier salesmans Javier & George,I was able to choose and decide what car best fit my family needs. I was very pleased with the service that was provided to me. The best way to describe Maple Shade Mazda is "EXCELLENCE IN CUSTOMERS NEEDS" More

Mazada Maple Shade made me feel really comfortable through out the entire process. The sales man did not in any way force me to buy the CX-9. He was very knowledgeable about the vehicle itself. I d through out the entire process. The sales man did not in any way force me to buy the CX-9. He was very knowledgeable about the vehicle itself. I do believe that the dealership did its best to give me the best deal possible. As a result, I got a great deal on the vehicle and was very satisfied with the entitre process. I will definitely recommend the Mazda Maple Shade dealership to my family, friends, and co-workers. More

This was by far the most enjoyable car-buying experience I have ever had. Don and Jabier were helpful, knowledgeable and patient, and got me a deal on a Mazda 6 that I am really happy with. The whole proce I have ever had. Don and Jabier were helpful, knowledgeable and patient, and got me a deal on a Mazda 6 that I am really happy with. The whole process was efficient, fast and pain-free. Everything was 'up-front' and they clearly had the interests of the customer at the top of their agenda. They were a pleasure to do business with, and I recommend them unreservedly. More

Elliott Cumba and the entire Maple Shade Mazda dealership was nothing but professional and friendly. They made my car shopping experience a great one and I'm sure I will be back there again when my lease is was nothing but professional and friendly. They made my car shopping experience a great one and I'm sure I will be back there again when my lease is up. They make you feel like you are "part of the family". I highly recommend Maple Shade Mazda!! More

Elliott Cumba was the most professional car salesman that we have encountered in our many years of car buying. He was knowledgeable and eager to help us in any way possible--before and after the sale. He is we have encountered in our many years of car buying. He was knowledgeable and eager to help us in any way possible--before and after the sale. He is honest and forthright and reliable in all his dealings. He returned our calls promptly and was a pleasure to do business with. We would recommend him to all our friends, neighbors, and associates. Henry and Elaine Grusler More

Never have I been treated as fairly while purchasing a new car. The salesmen were knowledgeable about each vehicle I test drove. Being a woman buyer, I never felt talked down to nor did anyone try to pu new car. The salesmen were knowledgeable about each vehicle I test drove. Being a woman buyer, I never felt talked down to nor did anyone try to push me towards a purchase I wasn't comfortable making. I am now a proud owner of a new Mazda 6. Ruth Dougherty More

I purchased my first of many vehicles in 1979, a RX-7. Since then my family has continued a relationship with Maple Shade Mazda to this day. We have found the prices to be fair, the selection to be unpara Since then my family has continued a relationship with Maple Shade Mazda to this day. We have found the prices to be fair, the selection to be unparalled and, most importantly, the service exemplary. They have gone overboard to solve whatever few problems arose. I have, and will continue, to recommend this dealership. More

I have purchased 7 New Mazdas from this dealer since 1989. They are a great dealership with courteous employees who provide a pleasant buying experience with competitive pricing. The experience of sever 1989. They are a great dealership with courteous employees who provide a pleasant buying experience with competitive pricing. The experience of several negative reviewers has not been my experience. The dealership has a greeter and the salespeople I have dealt with over the years have all been knowledgeable, low-key and helpful without any pressure to buy a car or any unwanted extras. They provide free oil changes and loaner cars and have great service. I would recommend this dealer without reservation More

My wife took her Mazda to Maple Shade Mazda for service. She explained to the employee, Bill, that her vehicle was recently repaired at an outside garage. This garage replaced her power steering pump. Her v She explained to the employee, Bill, that her vehicle was recently repaired at an outside garage. This garage replaced her power steering pump. Her vehicle was now making a noise when she turned. She was unsure if it was the same problem and explained to Bill that if it was, than she would take it back to the garage that did the orignal work. Bill failed to tell my wife that they charged a $124.00 to diagnos the problem. It was determined to be the same problem and I went to pick up the vehicle. I questioned the invoice which said, "Test driven". There was also a miscellanous charge of $10.00 for supplies. Bill explained to me that this charge was for paper and printing cartridges. I asked Bill why he didn't advise my wife of the fees knowing that she would take it back to the other gagage if it was the same problem and he responded that its posted. I found this to be an unethical business practice.I requested to speak to the service manager, Carlo Giannotti. However, was told that he was with a customer. I left several messages for him and he has failed to return my calls. I proceeded to call the service director, Peter Janis, and left a message for him. Janis has also refused to return my call. I may be a little naive in reference to the charge for diagnostics. However, the vehicle was "test driven". It was not hooked up to any type of computers. Furthermore, my primary complaint is their poor customer service. I have left several messages without any type of return call. I suspect that this is how they treat any customer with any kind of compaint. They ignore you and hope that you go away. Due to their extremely poor customer service I would strongly recommend that if you are in the market for a Mazda to shop elsewhere. More

They are the most unethical dealer you will ever deal with. First, they tried to trick us into paying an extra $500 dollars on our downpayment by hiding some numbers in the projection. After we worked th with. First, they tried to trick us into paying an extra $500 dollars on our downpayment by hiding some numbers in the projection. After we worked through that, we signed a sales agreement and put down a $500 dollar deposit and awaited their call to pick up the car. The same day we were scheduled to pick it up, they called and said they had sold it to someone else!!! They could offer no reason why I had not been contacted before that happened. But they said they work work out another deal to make amends. Then they tried to sell me another car for $30 more a month and said that was the best they could do. Sales Manager Adam Dimmerman and the owner treated me like I was unreasonable for being upset and tried repeatedly to make it my fault this had happened. Then they refused to give me back my deposit until I gave the the sales agreement! The agreement they did not honor! Rest assured I made copies of everything before returning. It even appears they are posting 5 star reviews of themselves on Edmunds (not bright enough to change their user names). They are complete scumbags! RUN DON'T WALK to any dealer other than Maple Shade/Turnersville Mazda, you can't do worse. More