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Maplecrest Ford Lincoln

Vauxhall, NJ

4.7
427 Reviews
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2800 Springfield Ave

Vauxhall, NJ

07088

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Showing 427 reviews

April 18, 2022

Easy to schedule a vehicle service appointment. work done quickly. Service advisors very helpful and attentive. More

by jtrutkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor, Cassandra Crute, Luchia Streeter
Apr 18, 2022 -

Maplecrest Ford Lincoln responded

Thank you for sharing your kind review! We're so happy that our team earned your 5-stars! See you next time at Maplecrest Ford Lincoln of Union!

April 18, 2022

I leased my new Bronco sport on Friday from Ray S. He is the first salesman that has sat down and gone through all the bells and whistles on the car with me in the longest time. He also helped me clea More

by danivitale1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Shuta
Apr 18, 2022 -

Maplecrest Ford Lincoln responded

Thank you for sharing your experience working with Ray and our team at Maplecrest Ford Lincoln of Union! We hope you enjoy your new Ford Bronco Sport! We appreciate your review and hope to have you as a customer for life!

April 07, 2022

Came in to build a Ford F-150 lariat and Matthew Barocas made the experience absolutely amazing and easy! Will be sending my friends & family all to him in the future. Will also be purchasing all my vehicle More

by Afcsroofing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Barocas
Apr 08, 2022 -

Maplecrest Ford Lincoln responded

Thank you for leaving Matthew and Maplecrest Ford Lincoln of Union your five-star review! We hope you love your new F-150!

Apr 08, 2022 -

Afcsroofing responded

I have a very good experience, My sales person was excellent and looking forward to do future business with Maple crest

March 15, 2022

Came here and dealt with Matthew Barocas, I have purchased all three vehicles from Matt & every time I deal with him he is extremely knowledgeable. He also listens to all my wants & needs and ensure More

by allanluftig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve cruz, Matt Barocas
Mar 16, 2022 -

Maplecrest Ford Lincoln responded

This is so great to hear, Allan! Knowing that Matthew has earned your business three times means so much to us, and we're grateful to have you as a Maplecrest Ford Lincoln of Union customer! Thank you!

March 15, 2022

Matt barocas was excellent thank you so much for being considerate and helping me out I appreciate you! More

by Margueri251@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Barocas
Mar 15, 2022 -

Maplecrest Ford Lincoln responded

Thank you for the wonderful feedback! We're so glad Matt had the opportunity to assist you and we'll be sure to pass along your thanks to him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Maplecrest Ford Lincoln of Union Team

February 27, 2022

Great service fast my car looks great was washed and I wanted to thank Erminda in the service department for great customer service! More

by Rglgb
Recommend Dealer
Yes
Employees Worked With
Erminda Garguilo
Mar 01, 2022 -

Maplecrest Ford Lincoln responded

Thank you for sharing this feedback - we'll be sure to pass it along to Erminda! We appreciate you trusting the Maplecrest Ford Lincoln of Union team with your vehicle and look forward to seeing you next time!

February 03, 2022

Went in to look but was such a pleasent experience that we purchased a 2022 escape Gary was. Such a good salesman that we were comfortable and even the finance persons I'm sorry I forgot his name was excel More

by jimbosays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wilkinson
Feb 03, 2022 -

Maplecrest Ford Lincoln responded

Congrats on your new 2022 Ford Escape, Gary! We're so happy that our team provided you with an easy purchase! See you next time at Maplecrest Ford Lincoln of Union!

February 02, 2022

Great place to do business. I've been a Charlie Beteze Loyal Customer since 1989. More

by jsfmreng2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Betzel
Feb 03, 2022 -

Maplecrest Ford Lincoln responded

It means so much to hear that our team has earned your business all these years! We value you as a customer and look forward to seeing you at your next visit! Thank you! - Maplecrest Ford Lincoln of Union

February 02, 2022

The salesperson claimed that I could finance my leased car for 280 per month but after he did the paperwork for the application he stated that I had to pay 434 per month. He also stated that I was lucky t More

by teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Feb 03, 2022 -

Maplecrest Ford Lincoln responded

Thank you for taking the time to share this experience. On behalf of our team, I apologize for the miscommunication and will make sure the situation gets looked into & addressed appropriately. If you'd like to speak with us in greater detail, please feel free to contact me directly. Thanks again, Mike Deleo - General Sales Manager - 908-964-7700 ext 5547

January 25, 2022

They are liars and cheats don't believe them. While getting a quote for a new vehicle I was offered a "True Cash Offer" for my 2020 Toyota Yaris with 6K miles. I was then asked to send pictures and a c More

by Lupereira
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used Car Sales Person
Jan 27, 2022 -

Maplecrest Ford Lincoln responded

We appreciate you bringing this information to our attention. We use these reviews to improve the experience for our customers, and without this input, we're unable to change to better serve you. Please contact me at your earliest convenience to discuss these concerns in more detail. Thank you, Alex Smith - General Manager - 908-964-7700 ext 5609

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