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Maplecrest Ford Lincoln

Vauxhall, NJ

4.7
443 Reviews
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2800 Springfield Ave

Vauxhall, NJ

07088

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Showing 443 reviews

March 15, 2022

Matt barocas was excellent thank you so much for being considerate and helping me out I appreciate you! More

by Margueri251@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Barocas
Mar 15, 2022 -

Maplecrest Ford Lincoln responded

Thank you for the wonderful feedback! We're so glad Matt had the opportunity to assist you and we'll be sure to pass along your thanks to him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Maplecrest Ford Lincoln of Union Team

February 27, 2022

Great service fast my car looks great was washed and I wanted to thank Erminda in the service department for great customer service! More

by Rglgb
Recommend Dealer
Yes
Employees Worked With
Erminda Garguilo
Mar 01, 2022 -

Maplecrest Ford Lincoln responded

Thank you for sharing this feedback - we'll be sure to pass it along to Erminda! We appreciate you trusting the Maplecrest Ford Lincoln of Union team with your vehicle and look forward to seeing you next time!

February 03, 2022

Went in to look but was such a pleasent experience that we purchased a 2022 escape Gary was. Such a good salesman that we were comfortable and even the finance persons I'm sorry I forgot his name was excel More

by jimbosays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wilkinson
Feb 03, 2022 -

Maplecrest Ford Lincoln responded

Congrats on your new 2022 Ford Escape, Gary! We're so happy that our team provided you with an easy purchase! See you next time at Maplecrest Ford Lincoln of Union!

February 02, 2022

The salesperson claimed that I could finance my leased car for 280 per month but after he did the paperwork for the application he stated that I had to pay 434 per month. He also stated that I was lucky t More

by teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Feb 03, 2022 -

Maplecrest Ford Lincoln responded

Thank you for taking the time to share this experience. On behalf of our team, I apologize for the miscommunication and will make sure the situation gets looked into & addressed appropriately. If you'd like to speak with us in greater detail, please feel free to contact me directly. Thanks again, Mike Deleo - General Sales Manager - 908-964-7700 ext 5547

February 02, 2022

Great place to do business. I've been a Charlie Beteze Loyal Customer since 1989. More

by jsfmreng2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Betzel
Feb 03, 2022 -

Maplecrest Ford Lincoln responded

It means so much to hear that our team has earned your business all these years! We value you as a customer and look forward to seeing you at your next visit! Thank you! - Maplecrest Ford Lincoln of Union

January 25, 2022

They are liars and cheats don't believe them. While getting a quote for a new vehicle I was offered a "True Cash Offer" for my 2020 Toyota Yaris with 6K miles. I was then asked to send pictures and a c More

by Lupereira
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used Car Sales Person
Jan 27, 2022 -

Maplecrest Ford Lincoln responded

We appreciate you bringing this information to our attention. We use these reviews to improve the experience for our customers, and without this input, we're unable to change to better serve you. Please contact me at your earliest convenience to discuss these concerns in more detail. Thank you, Alex Smith - General Manager - 908-964-7700 ext 5609

January 13, 2022

Im back being a customer ,and nothing has changed it was all perfect. Leasing service was excellent. More

by Golfjockey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Shuta
Jan 13, 2022 -

Maplecrest Ford Lincoln responded

Thank you for being a Maplecrest Ford Lincoln of Union customer! We're grateful for your support and look forward to seeing you again next time!

Jan 13, 2022 -

Golfjockey responded

fourleft@hotmail.com

December 20, 2021

Joseph is the best! Outstanding service all through the sale. Maplecrest has a gem in Joseph😊 More

by cyrusantonio906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Opoku,
Dec 21, 2021 -

Maplecrest Ford Lincoln responded

Thank you for your 5-stars! Joseph and our team look forward to seeing you again in Maplecrest Ford Lincoln of Union!

December 14, 2021

Georgeanna Gordon aka GG gives excellent customer care and service. Great catch for an already great dealership! More

by dlattimore528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Georgeanna Gordon
Dec 16, 2021 -

Maplecrest Ford Lincoln responded

We're happy to hear Georgeanna was so helpful! Thank you for taking the time to review Maplecrest Ford Lincoln of Union!

December 14, 2021

I am new in a country and I was looking to buy my first car. Very friendly, quicky and with great result. More

by timinaolga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kush
Dec 14, 2021 -

Maplecrest Ford Lincoln responded

We are so happy to hear that our team at Maplecrest Ford Lincoln of Union could help you buy your first car! How exciting!

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