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Maplecrest Ford Lincoln

Vauxhall, NJ

Overview
Reviews
Vehicles
4.6
391 Reviews
Call Dealership (908) 964-7700

2800 Springfield Ave

Vauxhall, NJ

07088

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Showing 391 reviews

February 07, 2024

Low ball price on cars. com advertised as certified without price of being certified which they add almost $2000 to price , to me that is misleading and a sly move . Will buy More

by Ronanwilliam381
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Some female salesmen
Report | Print
Mar 14, 2024 -

Maplecrest Ford Lincoln responded

Thank you for the review. We aim for transparency and honesty in all aspects of our business, so it's concerning to hear that we didn't leave you with a better impression. Your feedback is appreciated and will be taken into consideration as we work to continually improve the experiences our customers have with us. Please feel free to contact me directly if you'd like to share anything further. Respectfully, Mike Deleo - General Sales Manager - 908-964-7700 ext 5547

Helpful
February 05, 2024

Great purchase! Deal was done in timely manner even we had some issues with paperwork.Staff very courteous.I will recommend anyone interesting buying a car to make a More

by treasury
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Kush, Luchia Streeter
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Feb 05, 2024 -

Maplecrest Ford Lincoln responded

We're glad to know your purchase experience with Kush at Maplecrest Ford Lincoln of Union was a positive one! We appreciate your recommendation and hope to see you again! Safe travels!

Helpful
January 30, 2024

Purchased a 2023 Ford Bronco Sport. A few months later (600mi) had a flat tire (big screw). Made a quick and easy appointment with the sales manager John Davis. He took care of me in a More

by njstixx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Davis
Report | Print
Jan 31, 2024 -

Maplecrest Ford Lincoln responded

Thanks for sharing your experience with our team at Maplecrest Ford Lincoln of Union! We're glad to know that John Davis was able to assist you quickly and efficiently. Enjoy the road ahead in your 2023 Ford Bronco Sport!

Helpful
January 29, 2024

Best customer service. Very friendly. Want a car or truck won't leave without one. More

by blovejoy669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Betzel
Report | Print
Jan 29, 2024 -

Maplecrest Ford Lincoln responded

Thank you for recommending and trusting us with your business! We hope to serve you again in the future. Have a great ride!- The Maplecrest Ford Lincoln of Union Team

Helpful
January 28, 2024

I purchased a Bronco. If you are looking for a great sales associate ask for Steve Kush More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kush
Report | Print
Jan 29, 2024 -

Maplecrest Ford Lincoln responded

Lisa, we appreciate your business and shoutout to Steve at Maplecrest Ford Lincoln of Union! Thank you for choosing us! Enjoy driving the new Ford Bronco!

Helpful 1
December 29, 2023

Joseph Opoku was amazing. This is my vehicle from him. He’s simply the best More

by E.kittydavis62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph opoku
Report | Print
Jan 03, 2024 -

Maplecrest Ford Lincoln responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Joseph and that you're pleased with your vehicle. Customer satisfaction is our top priority, and we're delighted that Joseph could provide you with exceptional service at Maplecrest Ford Lincoln of Union!

Helpful
December 23, 2023

Came and purchased another Lincoln Nautilus from Matt Barocas and he was fabulous thank you again Matt we will be back for our third ! More

by Cbelflein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Barocas
Report | Print
Dec 27, 2023 -

Maplecrest Ford Lincoln responded

Hi C Belflein! It's great to know that Matt provided you with such a fabulous experience at Maplecrest Ford Lincoln of Union. We look forward to seeing you for your third visit! Safe travels in your Lincoln Nautilus!

Helpful
December 07, 2023

Always a pleasure to go to this dealer, Joseph O. the Sales Rep. Attentive and got me the deal i was looking for. Highly recommended. More

by correa0316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cruz, Joseph opoku
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Dec 07, 2023 -

Maplecrest Ford Lincoln responded

We're delighted to know that you had a positive experience with Joseph O. at Maplecrest Ford Lincoln of Union! Your recommendation means the world to us, and we look forward to serving you again in the future. Safe travels!

Helpful
November 30, 2023

Returning client, excellent credit, and they still tried the bait and switch at the final moment. xxx? Should have been the easiest sale of the month. More

by Footballcharity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Wilkinson
Report | Print
Helpful
November 13, 2023

My salesman was excellent friendly knew what he was talking about. He went out of his way to make sure he could find an SUV that suited my needs. Although, my budget was hard he did find me one. Even t More

by judyg08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josmar Nivar
Report | Print
Nov 14, 2023 -

Maplecrest Ford Lincoln responded

Hey Judy, thank you for the 5-star rating! We're glad to know our salesman was able to assist you in finding an SUV that suits your needs at Maplecrest Ford Lincoln of Union. We appreciate your understanding of the slight mix-up and hope you are enjoying your new vehicle!

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