Maplecrest Ford Lincoln

Service Dept Lies I do NOT recommend this dealership for any service whatsoever. They don't know what they're doing, and they lie to try to cover it up. My Lincoln MK I do NOT recommend this dealership for any service whatsoever. They don't know what they're doing, and they lie to try to cover it up. My Lincoln MKX with only 35,000 miles on it (still under warranty) had an oil leak back in March, 2019. I brought it into the Dealership and they supposedly fixed it. But it wasn't fixed, and after the next oil change it was discovered that there was oil all over the engine. I brought it in again, and they replaced the engine front cover to fix the leak. Unfortunately they never replaced the missing oil, and for the last 2 weeks I've been driving around without the proper amount of oil in the car. Of course they blamed the mechanic who did my oil change (back before the dealership "fixed" the car). So overall, they lie. I will never go back to this dealership. After paying top dollar for a luxury car you would think you would be treated better than this. More

Amazing, Fair & Quick Deal... YAY! After wasting time with other dealerships, I called Clay at Maplecrest. Drove in, signed the paperwork and left with my new car... just like that! After wasting time with other dealerships, I called Clay at Maplecrest. Drove in, signed the paperwork and left with my new car... just like that! More

Fast, Easy, and the perfect truck for the job. Van with service body was the exact one we were looking for. Service guys were thrilled. We will definitely be purchasing more vehicles in the future Van with service body was the exact one we were looking for. Service guys were thrilled. We will definitely be purchasing more vehicles in the future from Charlie. More

Excellent experience with Matt barocas Came here and got into the vehicle of my dreams Matt was very knowledgeable and friendly from the moment I came until I left with my brand new car !! Came here and got into the vehicle of my dreams Matt was very knowledgeable and friendly from the moment I came until I left with my brand new car !! More

problem solved problem was diagnosed and solved in a efficient manner. Loaner car was much appreciated and made leaving my car at the dealer much easier on me. problem was diagnosed and solved in a efficient manner. Loaner car was much appreciated and made leaving my car at the dealer much easier on me. More

Outstanding Service Outstanding Professional Service is what you’ll get if you bring your car as I do to Maplecrest Service Dept I didn’t buy my New Lincoln at Outstanding Professional Service is what you’ll get if you bring your car as I do to Maplecrest Service Dept I didn’t buy my New Lincoln at Maplecrest this time But jugging there Service if there Sales Dept works the same way my next Lincoln will be from them for sure More

Experience I normally do not write reviews but this time I felt it was necessary. Justin Santana from Maplecrest Ford and Lincoln of Union New Jersey is an unbe I normally do not write reviews but this time I felt it was necessary. Justin Santana from Maplecrest Ford and Lincoln of Union New Jersey is an unbelievably great salesman. He spent hours with me explaining the different options on the Ford Edge and the MKC and the new Lincoln Nautilis. In today's world these cars are computerized and they have so many different safety features which are extremely important to me. Justin spent the time and effort explaining to me all the different variables on all these cars. He wanted to make sure that I made the right choice for me and my family. I would recommend Justin Santana to anybody who is interested in one of these fine automobiles. Thanks again for your help. David Kunion More

5 Stars are not enough! I have been in business with Maplecrest Ford and Lincoln of Union since 2016 when I leased my first Ford Escape. As a woman it is so easy to be taken I have been in business with Maplecrest Ford and Lincoln of Union since 2016 when I leased my first Ford Escape. As a woman it is so easy to be taken advantage of so one of the most important aspects for me was, “Can I trust this person?” After 3 different dealerships I was referred to Anthony Small; it was a relief to find such a trustworthy person. He sat patiently with me for hours, bought me dinner from his own pocket, and got me the best deal possible. His professional and welcoming service extends past his office hours. Anytime I’ve reached out, he gone above and beyond for me. I’ve always received quality service. Once my lease was up there was no question in my mind that I would go back to Anthony. I would recommend Maplecrest of Union to anyone without a doubt!!! More