Maplecrest Ford Lincoln

I went to this dealer to shop the price, but ended up meeting some of the nicest people I could imagine. I met two managers right away, John W and Tony Donato. They took the time to come off the desk and meeting some of the nicest people I could imagine. I met two managers right away, John W and Tony Donato. They took the time to come off the desk and show me around while I waited for a salesperson to be available. I felt right at home right away and decided this is where I wanted to do business. I will recomend this store with flying colors. More

Everyone treated me well. I was spending $5K over sticker so I'm sure that helped. Jared was down to earth, honest and friendly. so I'm sure that helped. Jared was down to earth, honest and friendly. More

I found the car I was looking for on Auto Trader and called Maplecrest. Peter took my call and was very helpful and personable. He went out of his way to go and make sure the car was still on their lot, called Maplecrest. Peter took my call and was very helpful and personable. He went out of his way to go and make sure the car was still on their lot, returned my call and even waited for me after hours. I would call Peter for a new or used car anyday More

I needed to have some work done on my car and I know ABSOLUTELY NOTHING about how to fix it myself or what should be a priority on maintaining it. The people here in Maplecrests Service Department were ABSOLUTELY NOTHING about how to fix it myself or what should be a priority on maintaining it. The people here in Maplecrests Service Department were so friendly. They were willing to work with me and explain to me what I needed in terms that I could understand. That meant a lot to me, its nice to get some mechanics who don't just try to take your money without telling you where its going. I would recommend this place to ANYBODY who has ever felt like me. More

I was extremly happy with my experience at Maplecrest Ford. My salesman Billy was helpful in finding me the car i was looking for and was knowlegable on all the features the Ford Edge sport had to offer. Ford. My salesman Billy was helpful in finding me the car i was looking for and was knowlegable on all the features the Ford Edge sport had to offer. This was the second vehicle i have purchased from Billy and Ford and intend on going back to purchase new vehicles for my company. The finance department was also very swift in handling all the paperwork. I was also very impressed with the follow up saticfaction call i received during the week i purchased my car. More

This dealership, by far is the best experience I have had with buying a new car. From the time I started looking into purchasing a car, I felt the most comfortable with Maplecrest Ford right from the very b with buying a new car. From the time I started looking into purchasing a car, I felt the most comfortable with Maplecrest Ford right from the very beginning. I would not go anywhere else when I am ready to purchase another car. Maribeth Woodford and DAvid could not have helped me more. More

hello, i came in to your store ,,looking for a new car..i have to tell you i have been to many, unsure of the car i want..but my experience at your place was great and the gentleman ,Tony Donato that helped have to tell you i have been to many, unsure of the car i want..but my experience at your place was great and the gentleman ,Tony Donato that helped me, was one of the most courtious informative persons i have yet to meet. he did not pressure me or make me feel inferior...every question i had he knew the answer..and i had many..he sat with me and took his time..i learned more about the inside and outside of a Lincoln that i never knew before... he told me to call him at anytime if i had any questions, this has never been offered to me..i purchase a new car every 2-3 years and in the past, if the salesmen didnt make the sale, the relationship was over....but this gentleman offered his help with what ever i needed.. ......i will be back to your place and am looking forward to the purchase of a new Lincoln..i will only deal with Tony Donato, before during and after my purchase.........i will also reccommend your place to many of my family members and friends because of my experience with your store and this gentleman.... being treated with respect is a thing of the past...but i have to tell you,,your place is bringing it back.. thank you so much More

We had a great experience at Maplecrest Lincoln when buying our pre-owned Lincoln MKZ. We contacted Marybeth in Internet Sales, and she sent us 4 vehicles which met our criteria. We made an appointmen buying our pre-owned Lincoln MKZ. We contacted Marybeth in Internet Sales, and she sent us 4 vehicles which met our criteria. We made an appointment and test drove the 4 of them. We found a car which best suited our needs. As a bonus, they have a big TV, and are stocked with crayons, bubbles and balloons which kept my daughter occupied while we completed the sale. More

I had read bad reviews about MapleCrest, but they were helpful over the phone so I decided I had nothing to loose. They sat me down and asked me what I wanted and got it. They kept me informed and always helpful over the phone so I decided I had nothing to loose. They sat me down and asked me what I wanted and got it. They kept me informed and always returned calls. When everyone else wasted my time trying to sell me a DEMO they did what I asked with no questions. That is the customer service that makes or brakes a deal. In my lifetime I have purchased 32 new vehicles and this was the fastest easiest ever. I am so glad I over looked the bad reviews and gave them the benefit of doubt. I got my brand new FORD SHO and very happy with my vehicle. I crossed over from Chevy, something that would have never happed had it not been for the customer service I received. Thank You Justin David. More

great customer service and follow up; sales seemed more interested in meeting my vehicle and financial needs than just trying to make a "quick sale"; researched additional savings opportunities; arranged f interested in meeting my vehicle and financial needs than just trying to make a "quick sale"; researched additional savings opportunities; arranged for free services; parts department helpful in obtaining a desired accessory More