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Maplecrest Ford Lincoln

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Maplecrest Ford Lincoln

Name: Maplecrest Ford Lincoln
Address: 2800 Springfield Ave, Vauxhall, NJ, 07088, US
Telephone: (908) 964-7700
Rating: 4.7

4.7

427 Reviews

2800 Springfield Ave, Vauxhall, New Jersey 07088

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Sales: (908) 964-7700

Service: (908) 964-7700

Parts: (908) 964-7700

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Maplecrest Ford Lincoln

Vauxhall, NJ

Overview

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Vehicles

4.7

427 Reviews

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2800 Springfield Ave

Vauxhall, NJ

07088

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4.7

427 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (427) Inventory (305)

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Showing 427 reviews

July 31, 2023

SERVICE VISIT

Incredible service, honest and caring staff. We purchase vehicles from Maplecrest and have been using their service for the past 30 years. If I could give them a thousand stars I would. They a We purchase vehicles from Maplecrest and have been using their service for the past 30 years. If I could give them a thousand stars I would. They are caring and responsible. The staff is so warm and friendly and obviously the owner has set up a great environment for their staff. They have a sense of urgency yet are very warm and caring. They have a great shuttle services well. More

by Allanreider

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Joseph , Marc Cohen, Cassandra Crute, Jesse Gattis, Matt Barocas

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Jul 31, 2023 -

Maplecrest Ford Lincoln responded

Hi Allan! It's great to know that you've had such a positive experience with us at Maplecrest Ford Lincoln of Union over the years. We appreciate your loyalty and kind words about our team! Thanks for being part of our family here.

July 24, 2023

SALES VISIT - USED

Joseph opoku is the best salesman ever. Very helpful and respectful. Just bought my Toyota Sienna Very helpful and respectful. Just bought my Toyota Sienna More

by christisamu9

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Joseph Opoku

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Jul 25, 2023 -

Maplecrest Ford Lincoln responded

Hey Christi, thank you for the great review! We're happy to hear that Joseph provided you with the best car-buying experience at Maplecrest Ford Lincoln of Union. Congratulations on your new Toyota Sienna, and we hope to see you again in the future!

July 23, 2023

SALES VISIT - USED

I just bought my Lincoln continental and Joseph Opoku was amazing. I have been buying cars since 1960s and so far the best salesman amazing. I have been buying cars since 1960s and so far the best salesman More

by Billy102643

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Joseph Opoku

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Jul 25, 2023 -

Maplecrest Ford Lincoln responded

Hey Billy, thank you for the amazing review! We're happy that Joseph provided you with an amazing car-buying experience. Congratulations on your new Lincoln Continental and thank you for choosing Maplecrest Ford Lincoln of Union!

July 15, 2023

SALES VISIT - NEW

Came in to purchase a ford explorer met Matthew barocas he was excellent thank you! he was excellent thank you! More

by swmhvac

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Matt Barocas

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Jul 17, 2023 -

Maplecrest Ford Lincoln responded

Congratulations! Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Matthew while purchasing your Ford Explorer. We pride ourselves on providing exceptional customer service, and it's great to know that Matthew exceeded your expectations at Maplecrest Ford Lincoln of Union!

July 14, 2023

SALES VISIT - NEW

I worked with Stephen Kush on the purchase of a new Ford Escape. It was an excellent experience. Stephen was Very knowledgeable. I highly recommend this dealership and working with Stephen Kush as your Sal Escape. It was an excellent experience. Stephen was Very knowledgeable. I highly recommend this dealership and working with Stephen Kush as your Sales Specialist. More

by A Ford Hybrid Girl

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Steve Kush, Luchia Streeter

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Jul 14, 2023 -

Maplecrest Ford Lincoln responded

Thanks for the five-star rating! We're happy to hear that Stephen provided you with such a great experience at Maplecrest Ford Lincoln of Union. We appreciate your recommendation and hope to see you again. Congratulations on your new Ford Escape!

July 03, 2023

SERVICE VISIT

The sale Department is wonderful, but the service department need to inform the customer better about what is going on when your car is in for service cause this time I drop off my car at 7:00am they department need to inform the customer better about what is going on when your car is in for service cause this time I drop off my car at 7:00am they didn't take into the shop until that afternoon and I had to call to find out what was happening with my car and it took two days before I got my car back More

by sidneyeat

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Kate

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June 28, 2023

SERVICE VISIT

the best service and they did good work on my truck and they also had my truck cleaned which was nice they also had my truck cleaned which was nice More

by ljerman1

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Jay from the service department was very kind and informative

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Jun 29, 2023 -

Maplecrest Ford Lincoln responded

Thank you for the great review! We're delighted to hear that our team provided incredible service and took good care of your truck. Our team always provides outstanding services to our customers. We appreciate your business and hope to see you again at Maplecrest Ford Lincoln of Union!

June 26, 2023

SALES VISIT - USED

Straight forward, honest. The sales specialist, was very informed. ( Georgeanna Gordon) It was a pleasure dealing with her and there Finance team. The sales specialist, was very informed. ( Georgeanna Gordon) It was a pleasure dealing with her and there Finance team. More

by carnell20

Sales Price Transparency

Recommend Dealer

Yes

Employees Worked With

Georgeanna Gordon

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Jun 27, 2023 -

Maplecrest Ford Lincoln responded

Thank you for the great review! We're glad to hear that your experience with Georgeanna and our team was straightforward and enjoyable. If you ever need anything in the future, please don't hesitate to reach out. Have a wonderful day!

June 09, 2023

SERVICE VISIT

The employees at this location is very nice but I have one problem I took my car in for a oil change and said they checked everything but they didn't because I need rear windshield wiper blades and they s one problem I took my car in for a oil change and said they checked everything but they didn't because I need rear windshield wiper blades and they said all my wipers was good and didn't ñeed replacing so that showed me they really didn't check. With that being said what else didn't they check. More

by Staceygarrett13

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jesse Gattis

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Jun 12, 2023 -

Maplecrest Ford Lincoln responded

Thank you for taking the time to leave your review, Stacey. We appreciate your kind words about our staff, but we apologize for any inconvenience caused by the oversight during your oil change visit. We always strive to provide thorough and reliable maintenance services, and we understand your frustration with the missed windshield wiper blades. If you'd like to discuss this situation further or have any other concerns, please feel free to contact us at any time. Thank you again for your feedback. John Hewitt - Service Manager - 908-964-7700 ext 5562

June 08, 2023

SERVICE VISIT

The service was great…picked up my car on time, serviced it and Deloitte back in a timely manner. it and Deloitte back in a timely manner. More

by Lew9604

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

I didn’t get names, Luchia Streeter

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Jun 12, 2023 -

Maplecrest Ford Lincoln responded

We're glad we could get your car back to you on time and make the experience easy! Thank you for being a Maplecrest Ford Lincoln of Union customer!

Maplecrest Ford Lincoln

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