Maplecrest Ford Lincoln
Vauxhall, NJ
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Montana and Joe were easy to deal with. They took care of all my needs with the pickup and delivery service. And the service they provided on my vehicle. They took care of all my needs with the pickup and delivery service. And the service they provided on my vehicle. More
Vehicle was checked out promptly. Got fair estimate and all service needs were met and a very quick matter. Very satisfied with service Montana was great to deal with Got fair estimate and all service needs were met and a very quick matter. Very satisfied with service Montana was great to deal with More
I made a service appointment to repair a issue on my car I told them over the phone I would need a loaner car they said (it's not gonna take long if it take's long I will give you a loaner car) I had a 9AM I told them over the phone I would need a loaner car they said (it's not gonna take long if it take's long I will give you a loaner car) I had a 9AM appointment once there they asked me do I have someone picking me up. I told them what I was told that I didn't need a loaner because it wasn't going to take long and if it was going to take long they would give me a loaner. The lady at the counter just ignored what I said and asked me again do I have someone coming to pick me up. She had a attitude . I told her I need an appointment when a loaner is available. She wanted to give me an appointment a over a month and a half away. I said forget it I will go to a different dealership. I purchased a Lincoln that cost over $70k and this is how Maplecrest treat it's customer. I will find a another Lincoln dealership to do my service and when I'm ready to upgrade it won't be with Maplecrest the service department is not customer friendly More
I was very happy with their service. They are friendly and very helpful. They are probably and repaired my car in a timely manner. They are trustworthy and o highly recommend them. They are friendly and very helpful. They are probably and repaired my car in a timely manner. They are trustworthy and o highly recommend them. More
I love Maplecrest for service. Pat and Jonathan took care of me. They are friendly, always listen, and take me seriously. Jonathan solved a mystery I was having with the windows on Pat and Jonathan took care of me. They are friendly, always listen, and take me seriously. Jonathan solved a mystery I was having with the windows on my Fusion. You will be very happy if you bring your car to Maplecrest. More
Pat was very helpful and patient. My car was there for repairs and he kept me updated with the progress. Pat is truly an asset to that company and I would not want to deal with any ot My car was there for repairs and he kept me updated with the progress. Pat is truly an asset to that company and I would not want to deal with any other representative besides Pat. Thank you Pat for everything and for being so kind, patient and understanding. I really appreciate you. More
Friendly personnel from techs to receptionists Nice waiting area with coffee and fresh water. A little pricey but they give you A nice report on what your car needs. They also priced something for m waiting area with coffee and fresh water. A little pricey but they give you A nice report on what your car needs. They also priced something for me that was not a part of the job completed that day. I was late but was still out on a timely manner. More



