Maplewood Toyota

Fast, friendly , professional I did not have an appointment. Drove into shop, immediately was waited on. Oil change and tire rotation. Quoted about an hour, I was happy with that. I did not have an appointment. Drove into shop, immediately was waited on. Oil change and tire rotation. Quoted about an hour, I was happy with that. 40 minutes later all done and washed. More

Emergency car service required I had to get my car in for service as soon as possible and Maplewood Toyota was able to accommodate me. I was told they would need my until 9:30 pm; I had to get my car in for service as soon as possible and Maplewood Toyota was able to accommodate me. I was told they would need my until 9:30 pm; however, I received a call from the service department stating my car would be ready at 6 pm which far exceeded my expectations. When I brought the car in, I was given a shuttle ride home. The driver of the shuttle was so pleasant and we chatted the 17 miles to my home. When I picked up my car in the evening, the cashier was very pleasant and I was out of the dealership within minutes. I have never had a bad experience at Maplewood Toyota! More

consistant and knowledgeable Greg Gustafson was great to work with. He sold us a car a few years ago and remembered our names and details about us. His knowledge about the cars an Greg Gustafson was great to work with. He sold us a car a few years ago and remembered our names and details about us. His knowledge about the cars and especially about hybrids was very helpful. AJ made us so comfortable and open with us. I’d loved to just sit and have a cup of coffee with him. More

80000 miles maintenance check I always leave Maplewood Toyota having had an excellent experience. The staff are always efficient, pleasant and watchful to find other "little" item I always leave Maplewood Toyota having had an excellent experience. The staff are always efficient, pleasant and watchful to find other "little" items that I may not have seen. For example , this last trip, I was about to leave when TOM, the lead who was ushering me through , noticed the frame around my front license was broken.Within moments he had another younger guy in motion to get the necessary item and Tom finished it off and fixed it. I asked for help with a pesky middle seat belt and again, Tom jumped in to fix the problem.....And then I found out you have a shuttle to COSTCO...fabulous offer which I took advantage of. Thank you , thank you...Elaine Allen/Bryan Kignsriter More

Awesome dealership I have bought/leased 5 cars from Maplewood Toyota over the past 8 years. Everyone there is great to work with. My guy Bobby Higgins is amazing and wou I have bought/leased 5 cars from Maplewood Toyota over the past 8 years. Everyone there is great to work with. My guy Bobby Higgins is amazing and would recommend him to anyone looking for a vehicle. 5 stars! More

Superior service. Everyone that we worked with at Maplewood Toyota treated us wonderfully. We had a great experience with the purchase of our new vehicle. The staff fro Everyone that we worked with at Maplewood Toyota treated us wonderfully. We had a great experience with the purchase of our new vehicle. The staff from the receptionist to the finance person were pleasant and professional. More

Efficient and friendly. I like driving right in and not waiting. Someone is alway available to meet me and provide me with the next step of service. Questions are answered an I like driving right in and not waiting. Someone is alway available to meet me and provide me with the next step of service. Questions are answered and an explanation is given of upcoming service. More

great service Friendly service advisors, good value, trustworthy. Brought in for an oil change after receiving email reminder. Clean, tech friendly waiting area. Wi Friendly service advisors, good value, trustworthy. Brought in for an oil change after receiving email reminder. Clean, tech friendly waiting area. Will definitely come back. More

swift and curteous Everyone was very pleasant and efficient. Listened to me and took my concerns seriously. Kept me updated on how the service was coming along. Used Everyone was very pleasant and efficient. Listened to me and took my concerns seriously. Kept me updated on how the service was coming along. Used my name when talking with me. More

Honest and Reliable I have dealt with both the sales and service departments at Maplewood Toyota for over 15 years. I find both to be honest and fair in their dealings. I have dealt with both the sales and service departments at Maplewood Toyota for over 15 years. I find both to be honest and fair in their dealings. I drive 15 miles to go to Maplewood rather than another Toyota dealer only a few minutes from my house. I would not go anywhere else because I have never had a bad experience there. More