Maplewood Toyota

Tire problem Jonathan is always a great help. Explained everything and gaves us an exact time our vehicle would be done. Explained the price and the issue with the Jonathan is always a great help. Explained everything and gaves us an exact time our vehicle would be done. Explained the price and the issue with the tire and how he suggested it get resolved. More

Seatbelt recall repairs The time required to make the repair was 1 hour less than I had been told when I checked in, so that was a great surprise. Always good service, trus The time required to make the repair was 1 hour less than I had been told when I checked in, so that was a great surprise. Always good service, trustworthy & nice staff & good cookies!! More

Good Salesperson Good salesperson. Did not pressure the sale...if he couldn't answer the question, he would find out the answer. Real easy experience, spouse and kid Good salesperson. Did not pressure the sale...if he couldn't answer the question, he would find out the answer. Real easy experience, spouse and kids welcome. More

Great Steve was very very easy to work with. Very thorough and knowledgeable about the Tundra. We visited 3 Toyota dealers and felt most comfortable with Ma Steve was very very easy to work with. Very thorough and knowledgeable about the Tundra. We visited 3 Toyota dealers and felt most comfortable with Maplewood Toyota. More

Wonderful experience! My dealer listened to my wants and needs and was very informative about the vehicle that I was going to purchase! The selection of vehicles was except My dealer listened to my wants and needs and was very informative about the vehicle that I was going to purchase! The selection of vehicles was exceptional! More

Great service! Friday afternoon: After AAA gave my dead battery a boost, I took my car to Maplewood Toyota to drop my car off for a battery replacement. I was told o Friday afternoon: After AAA gave my dead battery a boost, I took my car to Maplewood Toyota to drop my car off for a battery replacement. I was told on the phone that they wouldn’t be able to get to it until Monday. I left my car out in the lot and went into the service area to drop off my keys. I told a young man sitting near the door why I was there and he said that he would check to see if they could get me in. They were very responsive and said it would be done in about an hour or so. By the time we finished lunch nearby, I received a call from a customer service representative saying it was ready to be picked up. They all helped to make what could have been a very inconvenient few days without a car to another great experience at Maplewood Toyota. More

Excellent Service Service appointment went very smoothly, very professional employees and pleasant customer waiting lounge. I was told about how much time the service a Service appointment went very smoothly, very professional employees and pleasant customer waiting lounge. I was told about how much time the service appointment would take and the job was completed on time. Thanks for the excellent service. More

Oil change Everyone is very nice and helpful. I just think oil change prices are pretty costly. I think returning customers should receive discounts on basic mai Everyone is very nice and helpful. I just think oil change prices are pretty costly. I think returning customers should receive discounts on basic maintances. More

It was smooth and easy. I received pretty much what I was looking for. I would have liked to have Fog lamps also. The vehical runs quite well. People I work with like it. I received pretty much what I was looking for. I would have liked to have Fog lamps also. The vehical runs quite well. People I work with like it. More

Always a pleasant experience Typically most people despise the car buying experience. It certainly helps to have done some research prior to the dealership visit. It’s a lot fast Typically most people despise the car buying experience. It certainly helps to have done some research prior to the dealership visit. It’s a lot faster at this dealership since they have a large inventory from which to select and test drive. I had a model and color in mind when I walked in. Having purchased or leased about seven cars from Maplewood Toyota, I knew about how long the process would take. After a quick test drive and a different color choice, it was just some signatures in the finance office and a short wait for the car to be cleaned for us. We purposely don’t buy cars on a weekend and try to set an appointment with our salesperson so they are ready for us. This experience was no different than our last one - a relaxing hassle free process. That is probably why our garage has two Toyota’s in it - both leased from Maplewood Toyota. More