Maplewood Toyota

An Exceptional Dealership! After nine years of experience with MWT, I long ago learned that I could have complete confidence in their recommendations. They have never attempted After nine years of experience with MWT, I long ago learned that I could have complete confidence in their recommendations. They have never attempted to push unnecessary, or even marginally necessary, service. On the contrary, on several occasions, they discouraged me from spending unnecessary money. On a few occasions, I chose to delay recommended service and they were very understanding. They have always gone the 'extra mile' to make sure that I am a satisfied customer. Their trained service advisors are always pleasant and helpful. They try to thoroughly explain any diagnostic results in 'layman's terms', with much patience and understanding. Their location is not convenient to my home, but the drive is well worthwhile for my satisfaction and peace of mind. This is an exceptional dealership, beyond any others that I have encountered in my substantial lifetime! More

Hassle Free Man what a dealership. We scheduled an appointment on a Saturday afternoon to purchase our new Hylander. We selected the packages we wanted and the Man what a dealership. We scheduled an appointment on a Saturday afternoon to purchase our new Hylander. We selected the packages we wanted and the vehicle was placed on order. We were told to expect delivery in 4-6 weeks and that process took roughly 20 minutes. We received a follow-up e-mail a day or two later stating the vehicle was ordered and were told to expect delivery in 4 weeks. Each week, Tom Decker sent status updates on delivery. The last was to tell us the vehicle was ready (4 weeks almost to the day!!). My wife and I have purchased no less than 9 vehicles. By far, Maplewood Toyota is the best. More

Everything was fine! Wonderful! Perfect! Excellent customer service from the appointment web site to the full explanation of my Prius' 100,000 mile maintenance by service advisor Art (Joey) J Excellent customer service from the appointment web site to the full explanation of my Prius' 100,000 mile maintenance by service advisor Art (Joey) Jonathan. The 2 1/2 hour wait exceeded the predicted 4 hour much to my delight!! More

Sales person Cha Yang is my sales person and has exceptional customer care. He goes above and beyond to really help you and understand your needs. He works hard to Cha Yang is my sales person and has exceptional customer care. He goes above and beyond to really help you and understand your needs. He works hard to service you and make sure you leave home happy and satisfied. Along with the staffs at Maplewood Toyota. This is my reason for my 5 stars rating. More

Excellent Experience It was a snowy Saturday at Maplewood Toyota. The staff was very friendly and treated me as their number one priority. Love my new Toyota Tacoma and It was a snowy Saturday at Maplewood Toyota. The staff was very friendly and treated me as their number one priority. Love my new Toyota Tacoma and I was able to test the 4 wheel drive on my way home to Lakeville, MN. Thanks everyone!! More

"Always Trustworthy" My routine maintenance was completed quickly, and all of my questions were answered thoroughly with expertise and professionalism. Always a pleasant My routine maintenance was completed quickly, and all of my questions were answered thoroughly with expertise and professionalism. Always a pleasant experience at Maplewood Toyota. More

Every thing went great The service they did on my 2011 Camry was great and the price was more than fair. I could not say enough for the great job they did. Thanks Bob The service they did on my 2011 Camry was great and the price was more than fair. I could not say enough for the great job they did. Thanks Bob More

Great Tire rotation took 20 minutes less than time I was told. Good job. I always appreciate a job done right the first time. And done well. Tire rotation took 20 minutes less than time I was told. Good job. I always appreciate a job done right the first time. And done well. More

Exellent communication, friendly, and very knowledgeable Yes, friendly and very knowledgeable, and respected their customers. Understood the customers and hear what the customers said. He explained everythin Yes, friendly and very knowledgeable, and respected their customers. Understood the customers and hear what the customers said. He explained everything including all the features, how to operate the vehicle. He told me about the free services of my new vehicle. More

Round 3 Of the numerous visits to Maplewood Toyota, I can not recall a single time where I had a bad experience. I'm currently on car #3 purchased from this Of the numerous visits to Maplewood Toyota, I can not recall a single time where I had a bad experience. I'm currently on car #3 purchased from this location, and will always continue to return to this site for future maintenance and purchases. Outstanding staff all around. More