Maplewood Toyota

Wonderful Customer Service! Fabulous service always! Vic is the BEST!!!! I recommend him to everyone. Never the times myself or others I know have seen him has he not done a wo Fabulous service always! Vic is the BEST!!!! I recommend him to everyone. Never the times myself or others I know have seen him has he not done a wonderful job making sure customers are happy! More

Service I recommend my friends to visit Maplewood Toyota dealer friendly guys an they will take good care ,it's my first time visit but it will not be my last I recommend my friends to visit Maplewood Toyota dealer friendly guys an they will take good care ,it's my first time visit but it will not be my last happy New year. More

Quick turnaround and competitive pricing I had set up a 40000 mile maintenance appointment. The staff was waiting for me when u arrived, explained what was being done and set a time schedule I had set up a 40000 mile maintenance appointment. The staff was waiting for me when u arrived, explained what was being done and set a time schedule for completion. I had planned to stay and wait and the work was completed ahead of schedule with a full explanation of the condition of the car and what I should be planning for in the near future. Great job and completely satisfied. More

Good quality We like Maplewood Toyota because they do not try to upsell maintenance. The work is high quality and reasonably priced. The check-in and out processes We like Maplewood Toyota because they do not try to upsell maintenance. The work is high quality and reasonably priced. The check-in and out processes are very efficient. More

Nice job Always are straightforward on the work to be done and always do a great job of outlining what the exact charges will ne so that there are no surprises Always are straightforward on the work to be done and always do a great job of outlining what the exact charges will ne so that there are no surprises. More

satisfied I have learned that this dealership does not recommend service that is truly not needed. That speaks to honesty. The service has been satisfactory, wi I have learned that this dealership does not recommend service that is truly not needed. That speaks to honesty. The service has been satisfactory, with one exception; I was told to pick up the car and they failed to address one small issue that I had requested service on (the key stopped working electronically). Otherwise, all service was as promised. More

Always trustworthy Maplewood Toyota Service is the BEST!! Outside of the service department, I would like to comment on a new Toyota requirement of the service team. Maplewood Toyota Service is the BEST!! Outside of the service department, I would like to comment on a new Toyota requirement of the service team. My husband and I are not fans of the new quarter-time notices. To us this is a waste of time of the service team and we really only want to know when there is an issue with our vehicle or when it's finished. The constant interruption of the quarter-time (especially when you have 2 vehicles in for service at the same time) gets to be too much. With saying that, I am not saying anything against the service team, they are helpful, insightful, and very courteous when they come with the updates. We just feel their time could be used in a better way. Long time customers!! More

Fast and On Time I had an appointment for maintenance service of my Prius and was greeted and registered in immediately. I waited in a comfortable, clean lounge where I had an appointment for maintenance service of my Prius and was greeted and registered in immediately. I waited in a comfortable, clean lounge where there was magazines and newspapers to read as well as coffee and cookies. A check list of the work performed was explained and was very clear. More

Car buying experience just what it should be. We have worked with Scott Rooney before and let him know what we were looking to lease. He was very responsive and when we arrived at the dealership, We have worked with Scott Rooney before and let him know what we were looking to lease. He was very responsive and when we arrived at the dealership, he had some options ready for us. We drove a new Camry and decided to go with it. Scott got everything going while we had a cup of coffee and read about the 2018 Camry. He had us out the door in about two hours. No up-selling, no hard-sell, just listening to what we wanted and getting it done. Scott is a very personable and competent salesman. More

Thoughtful service I arrived early to my service appt.; 1st intake fellow was able to answer a “settings “ question but wasn’t sure of his answer to my second question. I arrived early to my service appt.; 1st intake fellow was able to answer a “settings “ question but wasn’t sure of his answer to my second question. He sought out another fellow who provided the info.. I appreciated his asking for help rather than just try and Buffalo his way thru. Temperature was below zero so no free car wash - got a coupon for car wash when the temps warm up😳 That was a 1st for me! No other dealership has made that offer:) More