Maplewood Toyota

Professional service I had an oil leakage problem with my Prius and your dealership promptly found and fixed the problem at a reasonable cost. Thanks to your staff. I had an oil leakage problem with my Prius and your dealership promptly found and fixed the problem at a reasonable cost. Thanks to your staff. More

New Sequoia All the people we dealt with were professional and courteous during our trade in and purchase of our new Sequoia. This includes the service and sales All the people we dealt with were professional and courteous during our trade in and purchase of our new Sequoia. This includes the service and sales staff through the whole process. Chris the salesperson was very helpful and enjoyed working with him. More

New Vehicle Purchase All of my expectations were met with a hassle free experience. Matt Anderson answered my questions and made me feel very much at ease during the sales All of my expectations were met with a hassle free experience. Matt Anderson answered my questions and made me feel very much at ease during the sales experience. More

First time service appointment I recently purchased a 2017 Camry and had it to the dealer for a 5,000 mile check up. From the time I walked into the service center until the time I I recently purchased a 2017 Camry and had it to the dealer for a 5,000 mile check up. From the time I walked into the service center until the time I left, every person I dealt with was polite, respectful and very professional. I have heard about the excellent service provided by this dealership from others. Today I had the opportunity to experience it for myself. More

100,000 mile servicing was great. I always enjoy the simplicity of getting my 2014 Prius serviced at Maplewood Toyota. No appointment required; just drive in, meet with the technician I always enjoy the simplicity of getting my 2014 Prius serviced at Maplewood Toyota. No appointment required; just drive in, meet with the technician and then enjoy coffee and a cookie while I wait. Best of all, the explanations are always straight forward and easy to understand. More

Great emergency response by service department - you ROCK! I had the misfortune of hitting a downed (LARGE) street sign on Thurs evening in Stillwater. Luckily it sounded much worse than it was. But I was af I had the misfortune of hitting a downed (LARGE) street sign on Thurs evening in Stillwater. Luckily it sounded much worse than it was. But I was afraid I might have done damage to the undercarriage and tires. It took a chunk out of my front bumper. So I called Toyota, asked if I could get in the next morning. They didn't hesitate, told me to come over, they'd throw it up on the hoist and check it out - free! An hour later, I was driving away with a cleanly washed car, assured that there were no leaking fluids, gas tank in tact, tires all good. What a relief!!! Thanks guys! Now I just need to get that bumper fixed.... More

Very accommodating Maplewood Toyota seemed to bend over backwards to make the improvements to our Sennena! Appreciated the accommodations with having my car brought up t Maplewood Toyota seemed to bend over backwards to make the improvements to our Sennena! Appreciated the accommodations with having my car brought up to the front door when I came to pick it up! Good job Maplewood Toyota! More

Great efficient service Everyone & everything was great except for your Car Wash. My car left with spots all over the windows and body. I wiped the windows before I left. It Everyone & everything was great except for your Car Wash. My car left with spots all over the windows and body. I wiped the windows before I left. It looked worse then when I bought it in. If you don’t wipe it, at least get the “Spot Free Rinse” Other Toyota Dealers have spoiled me. More

New Highlander This is the 3rd Toyota we have bought in the last year and each time we have been treated exceptionally well by Tom. Thanks Tom. Life my new highland This is the 3rd Toyota we have bought in the last year and each time we have been treated exceptionally well by Tom. Thanks Tom. Life my new highlander! More

Great Customer Satisfaction! From the time I contacted Maplewood Toyota, until I left the lot, I was made to feel I was the most important customer they had. I know they want to From the time I contacted Maplewood Toyota, until I left the lot, I was made to feel I was the most important customer they had. I know they want to make a sale, but this was so much more than that. Amy Parkin & Cha Yang were over the top in their commitment to me being extremely satisfied. They worked quick, and were focused on making sure I knew everything that was happening, versus rushing through to get to the next customer. We left with a new and refreshed point of view on how sales should really work in the car business. Cha made sure we knew everything about the car, downloaded the right apps, made sure they were connected and everything worked to make the experience as best as possible. From the time Amy & I connected, she was all over what she could do to help me. She gave me the unvarnished truth, and helped me understand what could be done and what couldn't. This made me feel really good about making a deal and giving my business to Maplewood. They have found a customer who will continue to make this hopefully my one and only stop when I'm looking for a new car! Awesome!! More