Maplewood Toyota

Without a doubt As always I was very impressed with quality of work performed by the service staff. I was always informed as to was was going on and ready to answer a As always I was very impressed with quality of work performed by the service staff. I was always informed as to was was going on and ready to answer all my questions. I have been a customer of Maplewood Toyota since 2004 and never once have I been disappointed. More

excellent response to my needs easy to book the appointment. respect and speed in the response of the agent who worked with my car. very fast. less time of expected. easy to book the appointment. respect and speed in the response of the agent who worked with my car. very fast. less time of expected. More

Awesome! Cody was awesome! He’s very responsive to my messages. My husband is on deployment and knowing us women, I don’t have a clue on any warranty. He went Cody was awesome! He’s very responsive to my messages. My husband is on deployment and knowing us women, I don’t have a clue on any warranty. He went out of his way to obtain authorization through our extended warranty to get the job done. I can tell he is a great person just through the few messages we’ve shared. He’s made me feel as if we’re family due to the efforts he’s shown. Toyota is blessed to have an employee like him. I honestly feel he deserves a raise/recognition/bonus or something to show he is greatly appreciated for being the human being that he is. I would love to meet him in person and thank him personally if I was able to. It means so much to me, a full time job, a mother of 4 and husband is away, that he went out of his way to be superb. 😍 Also Xena, the scheduler did an awesome job as well. She was able to fit my needs in scheduling the service. I told her specifically I can drop off and need my car by the time I get off work to take my kids trick or treating. She went out of her way to put a note in and made sure my car was done on time. My car was done by 2! Very friendly gal. Awesome customer service! Awesome team work with advisor. I would definitely return to and recommend Maplewood’s Toyota in the future. More

Service experience One of the best service experiences ever! Purchased new tires and had some other service. Prices are reasonable and people are friendly. I totally One of the best service experiences ever! Purchased new tires and had some other service. Prices are reasonable and people are friendly. I totally trust only this Toyota dealership. More

Scheduled service In and out in less than an hour, great service! Very efficient. So efficient, I can' think of anything else to say, so I'm just typing to get to the w In and out in less than an hour, great service! Very efficient. So efficient, I can' think of anything else to say, so I'm just typing to get to the word minimum. More

Warranty Work I had 5 or 6 long past due warranty recalls that were needed and the repairs would take most of the day. Maplewood Toyota provided a free rental for I had 5 or 6 long past due warranty recalls that were needed and the repairs would take most of the day. Maplewood Toyota provided a free rental for me. Jonny had scheduled the appointment and Joe checked me in. Both were very professional and friendly. Car was ready sooner than anticipated. More

Great Service From start to finish our experience at Maplewood Toyota. Vic was great and easy to work with. The selection and availability kept us from going to oth From start to finish our experience at Maplewood Toyota. Vic was great and easy to work with. The selection and availability kept us from going to other dealers. More

Service I had great service because I made an appointment in advance. Staff was well-organized and friendly. Your online scheduling needs work. It is not user I had great service because I made an appointment in advance. Staff was well-organized and friendly. Your online scheduling needs work. It is not user friendly. I do not remember the staff's names but yet I need to pick a person to submit survey. More

Always wonderful customer service! The men and woman that work in the service department are wonderful! They are kind and attentive. I won't go anywhere else to have work done. The men and woman that work in the service department are wonderful! They are kind and attentive. I won't go anywhere else to have work done. More

Well done on maintenance package! Thank you for the ease with which you handled my minor maintenance package (6-month oil change, tire rotation, and multi-point check over). You got i Thank you for the ease with which you handled my minor maintenance package (6-month oil change, tire rotation, and multi-point check over). You got it in early, and gave me a better discount than the coupons I'd gotten in the mail from you. Nice job! More