Maplewood Toyota

Spectacular Service Joey provided me a detailed, thorough and professional description of my car's performance. All issues were covered. Joey was an emphatic listener w Joey provided me a detailed, thorough and professional description of my car's performance. All issues were covered. Joey was an emphatic listener who knew how important my car is to me. More

I trust you!! I LOVE Maplewood Toyota! I've gone to other Toyota dealerships and have not had the same fantastic experience. I definitely choose to pay just a bit I LOVE Maplewood Toyota! I've gone to other Toyota dealerships and have not had the same fantastic experience. I definitely choose to pay just a bit more because of how much I trust those at Maplewood Toyota. I have NEVER felt pressured, unheard, condescended to or dismissed. Staff has always been so helpful, patient and accommodating. I had 3 needed repairs that really added up and I didn't have an appointment. I dropped my car off, got driven home by the courteous shuttle driver, received 2 phone calls describing my needs, costs and offering of savings, and had my car back that evening. I am so grateful I can work with a business I trust! Thank you! More

Very courteous and helpful. I've purchased my last 3 Toyotas at Maplewood. I will continue to return there for my next vehicles and for the great service I receive with vehicle m I've purchased my last 3 Toyotas at Maplewood. I will continue to return there for my next vehicles and for the great service I receive with vehicle maintenance. More

Friendly, courteous and helpful Your employees were friendly, courteous and helpful. Your facilities are clean and comfortable. Service was performed on a timely basis. Combined, th Your employees were friendly, courteous and helpful. Your facilities are clean and comfortable. Service was performed on a timely basis. Combined, these elements made for a satisfying service visit. More

Keep up the good work! I bring my car to Maplewood Toyota for service since moving to the area. The work seems to be of good quality, and they're consistently forthcoming wi I bring my car to Maplewood Toyota for service since moving to the area. The work seems to be of good quality, and they're consistently forthcoming with information about my vehicle. Because of this, I'll keep coming back. More

Enjoyable purchase experience I came into Maplewood Toyota knowing already what I wanted. After finding the truck on the lot I went inside and Vic helped me out right away. He to I came into Maplewood Toyota knowing already what I wanted. After finding the truck on the lot I went inside and Vic helped me out right away. He took us for a ride in the truck and then let my wife and I take it for a ride ourselves. He was very friendly and made the whole deal a fun and enjoyable experience. I will definitely go back again for my next purchase! More

friendly, concern to satisfy customers requirements, First time customer, dealership & automaker. Family purchased new Toyota & raved about how nice Terry the salesman was & very satisfied with everyth First time customer, dealership & automaker. Family purchased new Toyota & raved about how nice Terry the salesman was & very satisfied with everything involved with their purchase. Took us there & I purchased certified used. Everyone was very friendly, good hot dogs, it was crowded on the display floor but we didn't feel rushed to make a decision, salesman was very friendly, made us feel comfortable dealing with him, we now consider him a friend & will look for him to say hi whenever we have a need to be there. He showed concerns with what my needs were, made suggestions to help with the selection. upfront financing, no surprises while signing papers, all was as we were told when we agreed to purchase. We will share our experience with others & recommend Mplwd Toyota & Terry the saleman to them. More

Great experience My husband and I were very pleased with the service we had at Maplewood Toyota. Met some great sales people. Jay, in particular, met with us and was My husband and I were very pleased with the service we had at Maplewood Toyota. Met some great sales people. Jay, in particular, met with us and was wonderful to work with -- very helpful and knowledgeable.!! He gave us a great deal on a new car. Earlier in the year, he assisted our son with getting a used car. We are all very, very happy with our vehicles. More

Unexpected Service Made Easy We brought our 2010 Prius in for routine maintenance when diagnostics indicated a rear brake needed replacement. This meant an unexpected 4-5 hours wo We brought our 2010 Prius in for routine maintenance when diagnostics indicated a rear brake needed replacement. This meant an unexpected 4-5 hours work/wait. The folks at Maplewood Toyota were very accommodating. The unexpected wait was made short by an offer of van service to our home. We elected instead to go to nearby Maplewood Mall to get some shopping done. After a few hours of shopping, we got a call from Maplewood Toyota to say that the brake work was finished. The van took us back to the dealership. There was a little glitch with the invoice. The service rep at the desk told us there was N/C. That was quickly straightened out because although there was no charge for maintenance, the brake work was an expense. We used a Dealership coupon when we paid to save a little money. We were on our way home an hour earlier than expected. Thanks to everyone at Maplewood who made our eventful visit go as smoothly as possible. Especially happy that they had the resources to quickly identify and fix our brake issue. More

Maintenance I brought my car in for required maintenance and it was done in less that 45 minutes! Great Place and great people. I will always come back to Maplewo I brought my car in for required maintenance and it was done in less that 45 minutes! Great Place and great people. I will always come back to Maplewood Toyota for service. More