Maplewood Toyota

Consistently exceptional service I honestly have nothing but wonderful things to say about the wonderful staff at Maplewood Toyota. Since 2009 when I first purchased my Corolla there, I honestly have nothing but wonderful things to say about the wonderful staff at Maplewood Toyota. Since 2009 when I first purchased my Corolla there, I have consistently received exceptional customer service that I feel I can trust. The staff there are incredibly kind and professional, and extremely good at communicating with customers, both in terms of explaining service needs in easy to understand terms (I have overheard more than one conversation in their lobby where service representatives break down mechanical issues to adorable old ladies incredibly well) and just in general terms as far as keeping you updated about realistic wait times, etc. I also appreciate that they always allow the customer to be the deciding factor as to if or when they would like the service provided. Not once have I had unnecessary service recommended to me (nor pushed on me, like you will find at many other shops... no, I do NOT need a new cabin air filter, tyvm). Great customer service and great service in general has kept me coming to Maplewood Toyota for all my service needs despite the fact that I moved from Maplewood to South Minneapolis seven years ago. Yes, they are worth the drive. More

review My sales person Chris was super accommodating and helpful. They also had a couple options for the 2016 RAV4 I was looking for, which was nice. My sales person Chris was super accommodating and helpful. They also had a couple options for the 2016 RAV4 I was looking for, which was nice. More

Great purchase Greg was very informative and easy to deal with. I really liked his style. There was no pressure to make a quick decision. He offered a test drive Greg was very informative and easy to deal with. I really liked his style. There was no pressure to make a quick decision. He offered a test drive which encompassed different driving scenarios. It was very hot but we walked around the different Prius's to look at the different colors and styles. He also sent home information for me to review. Out of all the sales people on the floor he was the only one to take an interest in me noticing that I needed help. I was only looking but he sold me a car which I really did need. More

Very Efficient Service I brought my Sienna in for a 75,000 mile service without making an appointment. I arrived early evening and was out at the time I was told. Oil chan I brought my Sienna in for a 75,000 mile service without making an appointment. I arrived early evening and was out at the time I was told. Oil change and tire rotation were done to my satisfaction and the car had been washed when I was notified it was ready. More

New car purchase - Rav4 vehicle was ready for us to demo when we arrived. Josh handled our transaction with professional care and very helpful with understanding options on vehicle was ready for us to demo when we arrived. Josh handled our transaction with professional care and very helpful with understanding options on our new vehicle. More

30k service Service went well as expected. Time was as expected. I was a bit disappointed that the service coupon was not accepted for the ToyotaCare service re Service went well as expected. Time was as expected. I was a bit disappointed that the service coupon was not accepted for the ToyotaCare service renewal. Wait for service appt. was over a week. More

Best car buying experience I have had! Larry was so kind, patient and helpful with helping me lease a new Rav 4. We had our 2 sons with and he even made them feel part of the process. I r Larry was so kind, patient and helpful with helping me lease a new Rav 4. We had our 2 sons with and he even made them feel part of the process. I really appreciated the environment of MW Toyota. No high pressure sales, friendly staff. They really make you feel important. Thanks so much! More

Great mechanic, but long, long wait with appt! Was very pleased with customer service and especially the explanation provided by the mechanic. Only thing was I waited 2 hours to get the diagnostic Was very pleased with customer service and especially the explanation provided by the mechanic. Only thing was I waited 2 hours to get the diagnostic, and I had an appointment--- so no idea why such a wait other than they must have overbooked. More

I love Maplewood Toyota Thank you everyone at MW Toyota for always exceeding my expectations with the service of my vehicle. You're the best and I appreciate your team of pr Thank you everyone at MW Toyota for always exceeding my expectations with the service of my vehicle. You're the best and I appreciate your team of professionals! More

Best Experience!! Tom Westcott did an amazing job with helping me pick out a vehicle. He was very professional and friendly when answering all of my questions and conc Tom Westcott did an amazing job with helping me pick out a vehicle. He was very professional and friendly when answering all of my questions and concerns. I would definitely recommend him to anyone he is a great salesman and made buying a car pleasurable. I will definitely go back and purchase another car with him! Thank you for doing a great job we really appreciate it! More