Maplewood Toyota

I only use Maplewood Toyota I bought my Rav4 there, I have everything done to my car at the dealership. Yesterday, however, I made an appointment and people who just drove in se I bought my Rav4 there, I have everything done to my car at the dealership. Yesterday, however, I made an appointment and people who just drove in seemed to be leaving faster than me. Over an hour for just an oil change and tire rotation. I complained saying all these people who came later and did not make an appointment did not have to wait as long. What is up with that? More

Wessy does another nice job! This was the third Prius that I bought from Tom Westcott. He takes the time to understand what I want and delivers. Tom is very customer focused. Map This was the third Prius that I bought from Tom Westcott. He takes the time to understand what I want and delivers. Tom is very customer focused. Maplewood Toyota is an excellent place to buy and have your car serviced, I strongly recommend Maplewood Toyota, More

Couldn't be happier.., Couldn't be happier… Excellent service from the young man who had me wait by my car to Nick who took down my information to the mechanic who came an Couldn't be happier… Excellent service from the young man who had me wait by my car to Nick who took down my information to the mechanic who came and explained the status on the car and later set up my Bluetooth. Great teamwork! More

Exceptional Service Every Time I bought my first Toyota Camry in 1998 from Maplewood Toyota and drove it for 18 years, until I gave it to my granddaughter who recently got her drive I bought my first Toyota Camry in 1998 from Maplewood Toyota and drove it for 18 years, until I gave it to my granddaughter who recently got her driver's license. I knew she wouldn't get a better used car. During those 18 years I had all the maintenance and servicing done at Maplewood Toyota, though I was told many times that I could probably have it done for less money elsewhere. However, I knew that I would never have to be concerned about the work done when I took it to Maplewood Toyota. And I was right. I did considerable research, via the internet, prior to buying another car. I went back to Maplewood Toyota because I realized that I loved my first Camry and decided I really wanted another one. Steve, the sales rep who greeted me as I exited my car door, was knowledgeable, efficient, and had just the car I wanted. It was a seamless transaction. More

Polite, kind & efficient. Called with progress & pickup time At desk to sign papers for recall the gal who waited on me was very kind, warm & contributed to a positive experience. They even washed my car for me At desk to sign papers for recall the gal who waited on me was very kind, warm & contributed to a positive experience. They even washed my car for me. John in service so kind with a great sense of humor More

Car purchase Our salesman was Larry Bain. Larry directed us to the exact car we were looking for within minutes. He knew every feature the car was equipped with th Our salesman was Larry Bain. Larry directed us to the exact car we were looking for within minutes. He knew every feature the car was equipped with thoroughly. He was extremely polite and courteous. If we need another vehicle in the future, we will be calling Larry. More

15000 mile service Made an appointment earlier in the day. Was able to get in that afternoon. Was in and out of the service center within 45 minutes. Made an appointment earlier in the day. Was able to get in that afternoon. Was in and out of the service center within 45 minutes. More

RepLacement of water pump Prompt replacement of water pump, boot clamp, and coolant flush. Your review process is very very very very very very very very very very very anno Prompt replacement of water pump, boot clamp, and coolant flush. Your review process is very very very very very very very very very very very annoying More

Quality people, quality service completed quickly. Maplewood Toyota always has very friendly service personel. You are informed as to what work was completed and what items need to be watched for in th Maplewood Toyota always has very friendly service personel. You are informed as to what work was completed and what items need to be watched for in the future. All work that was done is completely explained. I also like the multi point inspection sheet provided when you leave. More

Tire Repair I realize I came in off the street, but waiting three hours to get a tire fixed was toooooo long. Pleasant waiting room, love the fish. I realize I came in off the street, but waiting three hours to get a tire fixed was toooooo long. Pleasant waiting room, love the fish. More