Maplewood Toyota

I love my 2010 Prius, but when I leased it in Sept 2010 I didn't think I would be driving as much as I have this past year. Boy am I ever glad that I am getting 48-50 MPG as I have put on 25,000 miles in 13 didn't think I would be driving as much as I have this past year. Boy am I ever glad that I am getting 48-50 MPG as I have put on 25,000 miles in 13 months. I have a 3 year lease for 45,000 miles. I went into Maplewood Toyota last Saturday, during the snowstorm to have my oil changed and while there asked to talk to someone about what to do about my lease situation. Vic Perrotta was the sales person who greeted me and offered me a great option for resolving my lease issue with my excess mileage. I walked away with a brand new 2010 Prius, identical to the one I came in with only instead of 25000 miles on the odometer I had 25!!!! Yes 25 miles-starting out new. And with my high mileage I am now purchasing instead of leasing, have a payment I can live with and lots of other perks to go with it! I am very happy and very grateful to Vic for making this solution so easy and painless! Thanks to Vic and Maplewood Toyota for great service and esp Vic for being such an excellent sales person! It was a fun experience!! More

From my initial telephone conversation with Rory to the moment I drove away in my new RAV4 was the simplest, most informative and fun vehicle purchase in my life. Rory understood my vehicle needs and had moment I drove away in my new RAV4 was the simplest, most informative and fun vehicle purchase in my life. Rory understood my vehicle needs and had it ready for me to inspect the minute I walked into the showroom. Every question I had regarding vehicle operation,etc. was answered to my satisfaction and demonstrated Rory's sales dedication. Rory was very friendly, saw to my needs, well organized and took the time to introduce me to his coworkers who were all very friendly also. The dealership was very busy when I was there but everyone took their time to explain every detail about my new vehicle. All this and the price was great too. Hopefully this explains the "great" rating for Maplewood Toyota. More

We had a relatively complicated transaction--two trade-ins and two new car purchases. Deb handled the entire transaction from start to finish, and we left within the afternoon. The pricing was com trade-ins and two new car purchases. Deb handled the entire transaction from start to finish, and we left within the afternoon. The pricing was competitive and the customer service was exceptional. I have purchased five vehicles from Maplewood Toyota and have always been satisfies; this time, though, the customer service was the best. Good job! More

My experience with Toyato Dealership and Tom Decker was very good. This is the second Toyota I bought from him and both experiences couldn't have been better. My husband, Tom, also has dealt with him and very good. This is the second Toyota I bought from him and both experiences couldn't have been better. My husband, Tom, also has dealt with him and has the same opinion of his experience. We have not had any trouble with the Toyato cars from this dealership. Looking at cars over the years use to be something I didn't enjoy or want to be involved with. Since we found this dealership and, specifically, Tom Decker to deal with, it has been a much better experience for me. More

I have great luck with the dealership in both servicing my car and turning in my old car/getting a new car. When I had service issues they were helpful, courteous and prompt. I had a hood "stain" once my car and turning in my old car/getting a new car. When I had service issues they were helpful, courteous and prompt. I had a hood "stain" once form a parking lot fluid drianing onto my hood, which messed up thre paint. I took it to them and they cleaned & buffed out the stain. In buying a new car they assisted me in my decision in a helpful manner. They did not "pressure" me into buying. When I discussed prices I had seen elsewhere they promptly matched those. Finnaly, when I made my decision they had the car ready, they did not pressure me into buying lots of extras since I was not inter4sted and I already knew what I wanted. Good dealer. More

I bought my vehicle from Tom Decker and Maplewood Toyota several years ago and Tom was very helpful. He was also personable and friendly, but not pushy...and I appreciate that when making such a large purc several years ago and Tom was very helpful. He was also personable and friendly, but not pushy...and I appreciate that when making such a large purchase decision. When I was in the market again for a potential new vehicle, I immediately thought to call Tom. I was impressed that he remembered me and all the specifics of my purchase many years ago. Great sales rep and excellent customer service. More

We have purchased 3 vehicles in the past 3 years - one Sienna for our family and our college grad daughters have each bought a new Corolla. All of us are very satisfied with the expertise, concise, infor Sienna for our family and our college grad daughters have each bought a new Corolla. All of us are very satisfied with the expertise, concise, informative way that Larry Bain has worked with us. He has an extreme knowledge of the vehicle, its operation and has been outstanding. We highly recommend him to our friends and family members when they are considering a purchase of a new or used vehicle. More

My sales person was Jim Miller. He contacted about 2 months before my lease was up to help to see which ave I wanted to pursue( either buy my leased veh or lease again). He did not pressure us at all an months before my lease was up to help to see which ave I wanted to pursue( either buy my leased veh or lease again). He did not pressure us at all and found the car we were looking for pretty much the first day we visited the dealership. Answered all our questions, very helpful. I would recommend him in a second for all your vehicle needs. More

No hassel, easy to work with, wonderful salesperson and dealership. I never feel intimidated or pressured. These are the nicest people in the world! I've bought 2 cars here and plan on buying more. Thi dealership. I never feel intimidated or pressured. These are the nicest people in the world! I've bought 2 cars here and plan on buying more. This last car I bought without evan looking at it, I just called up and told them what I wanted and they had it ready when I came to pick it up. Price was never a problem. Marc Bullis More

We have worked with Tom Decker in the purchase of several cars. We have referred our friends and family to him. Tom has been consistently fair, thorough, respectful and professional. He is never pushy an cars. We have referred our friends and family to him. Tom has been consistently fair, thorough, respectful and professional. He is never pushy and NEVER uses high pressure sales techniques. Tom was particularly helpful after my wife was in a car accident during which a guy ran a red light and totaled my wife's Prius. He was caring, sensitive and thoughtful as we worked to replace a car she had fallen in love with. More