Maplewood Toyota

In late October I had an accident with my car, a 2001 Toyota Camry. Since it had high mileage my insurance company determined it to be a total loss. At that time I was not planning on buying a new car Toyota Camry. Since it had high mileage my insurance company determined it to be a total loss. At that time I was not planning on buying a new car for another year but due to the circumstances I felt compelled to make the purchase immediately. I called Maplewood Toyota and spoke with Debbie she invited me to stop in when convenient and she would assist me in finding a vehicle that I would be happy with. I stopped in later that day. Debbie was helpful we looked around and found a vehicle of the type that I had indicated I was interested in purchasing. We started to complete some preliminary paperwork. I was feeling very stressed, I wanted to get to the Insurance office to pick up the check for the total loss, I was driving a loaner car from the body shop and I really had not come to terms with how I was going to fit this major purchase into my budget at this time. Therefore instead of explaining my thought process I proceeded to be very rude to the woman in charge of setting up delivery options and stomping out of the showroom in frustration. To make a long story short I called the sales manager the next day explained to him my frustration and my wish to push the reset button. He was very cordial. I returned that afternoon and thanks to Debbie, Lisa, Terry and the finance representative I left the showroom with my new Toyota as excited as a 16 year old. I would definetly recommend this dealership to my friends and anyone else who will listen. I could not be more happy. My sales representative Debbie is patient, knowledgable, upbeat and a pleasure to do business with. More

Friendly, direct, simple, hassel-free, easy decision, good price, easy process, streamlined service, personable staff. Will come back for future vehicle purchases!!! Sales person made the process simpl good price, easy process, streamlined service, personable staff. Will come back for future vehicle purchases!!! Sales person made the process simple, stress-free, and a positive experience. Thanks Bones!!! More

The salesman, Vic Perrotta, was friendly and professional. He made buying a car fun and we felt confident that he was selling us a good car for a good price. The dealership was clean, comforta professional. He made buying a car fun and we felt confident that he was selling us a good car for a good price. The dealership was clean, comfortable and full of activity. The other sales personnel were friendly and respectful. After we completed the deal, Vic made sure the car was clean for me and hopped into the passenger seat to show me all the controls. He went out of his way to be helpful. Thank you! Susan & Richard Powell More

When I bought my Tacoma Truck from Larry Bain I told him that he was a nice guy but that in my experience after purchasing a vehicle from a salesman our paths would not cross again and I was mainly interest that he was a nice guy but that in my experience after purchasing a vehicle from a salesman our paths would not cross again and I was mainly interested in getting the truck for the lowest price possible. Larry proved me wrong. I see him most every time I bring my truck or Highlander in for maintenace. He goes out of his way to greet me and ask about the truck and how things are going. He has become a friend. Something that has never happened at other dealerships. So because of Larry's attitude and the attitude of the maintenance department I have given the dealership a "great" rating. thanks Scott stevens 1600 Lamplight Dr. Woodbury, MN. 55125 More

As per usual, Timothy Ehlenz took great care of me and the total experience at Maplewood Toyota was entirely stress-free! Tim is always very easy to work with! I told him what I wanted and he called me t the total experience at Maplewood Toyota was entirely stress-free! Tim is always very easy to work with! I told him what I wanted and he called me the very day it came in. The process took less than two hours and now I have a beautiful new car at a price I never dreamed possible! I couldn't be happier! Thank you for another great Toyota! Debbie More

Pat was a great sales person to work with. He made buying a car very easy and a fun experience. He was very honest, respectful, and friendly. He was very flexible with the times that I could come in buying a car very easy and a fun experience. He was very honest, respectful, and friendly. He was very flexible with the times that I could come in to meet with him. The dealership was very professional and the service department is great. Thanks Maplewood Toyota! More

Cha was very helpful and knowledgeable. He treated us with respect. He was not pushy and agressive, but rather friendly and understanding of our needs. I would recommend family and friends to purchase th with respect. He was not pushy and agressive, but rather friendly and understanding of our needs. I would recommend family and friends to purchase their car from Cha and from Maplewood Toyota in the future. More

This is the second vehicle we purchased from Maplewood Toyota. This time we made numerous trips from St. Cloud to Coon Rapids to find a vehicle and then decided to try Maplewood Toyota again since we had Toyota. This time we made numerous trips from St. Cloud to Coon Rapids to find a vehicle and then decided to try Maplewood Toyota again since we had a great experience there the first time. We called ahead and spoke with Debra Ingbretson and told her what we wanted. She had a vehicle waiting for us to test drive. However we found a different model on the lot that we liked. We had our car picked out and the sale complete within an hour. The only reason we didn't try Maplewood Toyota from the beginning of this sale is because of the distance from our home in Big Lake to Maplewood. I now have my dream vehicle with a price that was affordable. Because I wanted to pick my vehicle up on a day Debra was not there, she arranged for somebody to watch for me and take care of me when I got there. It all went very smoothly. More

Debra was so fun to work with. She helped find me the exact 4 runner I wanted! Also, she had the suv ready when I needed it!!! Deb also went thru the whole vehicle with me when I picked it up. I will b exact 4 runner I wanted! Also, she had the suv ready when I needed it!!! Deb also went thru the whole vehicle with me when I picked it up. I will buy my next vehicle from Deb!!! Thanks a bunch & happy holidays. More

My family and I have been associated with Maplewood Toyota for 18 years. There friendliness and customer service has always been to the highest standard. The Highlander I recently purchased was broug Toyota for 18 years. There friendliness and customer service has always been to the highest standard. The Highlander I recently purchased was brought in for service. While leaving the service department I noticed my left front tire was low on air. They patched the tire but I was unsatisfied. I expressed my discontent with the patch job to Steve. He told me he would do what it takes to make me happy including replacing the patched tire which he did. I am truly grateful for the professionalism that Steve and his dealership have shown us. More