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Maplewood Toyota - Service Center

4.9

1,385 Lifetime Service Reviews

2873 U.S. 61, Maplewood, Minnesota 55109

1,385 Reviews of Maplewood Toyota- Service Center

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September 21, 2018

"Great Service"

- Tom 722

All repairs were done early. I received free rental car during repairs. Very nice staff in all departments. Will always come back to Maplewood Toyota

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Yes
Employees Worked With
Jonathan Nikovics
September 20, 2018

"Great service"

- brianysus

Got new struts and springs put on, along with new tires. The service staff was very helpful and did a great job with the repair.

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Yes
Employees Worked With
Cody
September 19, 2018

"Excellent maintenance service"

- RangerRhoades

I have always been impressed with the level of service with the maintenance team at Maplewood Toyota. Typically I am met by Wong and Melissa lately. Both are well-spoken, accommodating, friendly, and helpful. Their positive attitudes are infectious. If there is a way to recognize them, please considering doing so. I have interacted with them on more than several occasions and I can assure you, they are wonderful ambassadors to your dealership. I especially enjoy the later service hours since I cannot attend maintenance appointments during the day.

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Yes
Employees Worked With
Wong, Melissa
September 18, 2018

"Light Fix"

- amn05130

Service was above and beyond. The part that was needed to fix my light was broken on arrival so the fix could not be completed on the scheduled day. They had a new part sent overnight and completed the work by the next morning so we could leave for an out of town trip. Really appreciate the rental car as well.

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Yes
Employees Worked With
Cody and others who’s names I can’t remember
September 18, 2018

"Service Exceeds My Expectations"

- Darcy

This dealership and service center is extremely busy no matter when you decide to go. I have learned over the years to make an appointment for a simple oil change, otherwise you could wait for hours. I have been a happy Toyota owner with two Toyota vehicles for the past 20 years. There have been times I have waited up to 2 hours even with an appointment. Well............... this time was different. I had an appointment for 1:30, my service advisor was Ryan Dorsey. I was there on time and Ryan said it would be about an hour to complete. I chuckled and said "ya right". I was shocked and pleasantly surprised, they were done in about 45 minutes. I was blown away....... Awesome!!

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Recommend Dealer
Yes
Employees Worked With
Ryan Dorsey #7761
September 15, 2018

"General maintenance "

- Rav4barb

I bought my car at maplewood Toyota. It is always a pleasant experience bringing my vehicle in for maintenance. Very friendly crew, makes you feel welcome and comfortable.

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Yes
Employees Worked With
Russ Bestler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Dalgaard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 15, 2018

"Great Service and Value"

- Kathi K.

I recently moved to Wisconsin and went to the dealership in my city there for the first time since being a Maplewood Toyota customer for many, many years. I'll drive to Maplewood from now on rather than use that dealership again for service, as there is no comparison whatsoever in the service experience! The service advisors and everyone I encounter at Maplewood Toyota are so much more friendly, helpful and customer-service oriented than at the WI. service dept. And the rates for services at Maplewood are considerably lower - I spend less money there!! The entire experience at Maplewood Toyota is first class every time!

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Yes
Employees Worked With
September 14, 2018

"Highly Recommended "

- DebsRav

I highly recommended Toyato dealership in Maplewood MN. The name speak value for your purchase .I’m satisfied with once being the owner of a Toyota Corolla , a Rav 4 twice. There sales team and service department help to make you feel right at home. They are capable of meeting your auto need.

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Recommend Dealer
Yes
Employees Worked With
Russ Bestler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 14, 2018

"Quality Service"

- latoya@1028

I like the great customer service and price that was received today. My car runs great, which says a lot about the Toyota vehicles, I'm satisfied with Maplewood Toyota.

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Yes
Employees Worked With
Ryan Dorsey
September 13, 2018

"Went extra mile"

- Steelcity

I was very impressed how the service technicians at Maplewood Toyota spent extra time and went the extra mile to help diagnose and repair an intermediate problem I was having with my Sequoia. Would give six stars if possible

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Recommend Dealer
Yes
Employees Worked With
Cody
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