Marcotte Ford

Salesman Nick C took good care of me. Friendly, knowledgeable, low-pressure. A positive experience from start to finish, and I absolutely love my new vehicle.. Friendly, knowledgeable, low-pressure. A positive experience from start to finish, and I absolutely love my new vehicle.. More

From start to finish, I had a pleasant experience at Marcotte Ford of Holyoke. Vaughn was very knowledgeable about the Bronco Sport and detailed about different options. He was easy to work with and wa Marcotte Ford of Holyoke. Vaughn was very knowledgeable about the Bronco Sport and detailed about different options. He was easy to work with and wanted to assure that I was happy with my purchase. He did not pressure me to buy and really listed to my needs/requests. Bill M. in the Finance was excellent. He was very organized, efficient and thorough. Vaughn and Bill M.-a great combo; both returned my calls/emails promptly. I highly recommend this duo from Marcotte Ford. I drove off the lot feeling good about my purchase. My Badlands Bronco has great safety reviews and is sooooooo fun to drive around town! More

Advertising f150 accident free. ...when bumper / fog light and possible frame [unseen] damage apparent. Tell me that it's less than $2500 to repair.... this dealer needs to reported ...when bumper / fog light and possible frame [unseen] damage apparent. Tell me that it's less than $2500 to repair.... this dealer needs to reported as untrustworthy establishment. Management called after I asked them to lose my number to intimidate and bully me. Never did that respond via email like a professional would. Please ban them! More

Easiest car buying experience I’ve ever had. The salesman was nice and willing to work with me instead of pressuring me. The finance guy was also great to work with and got me very close to what The salesman was nice and willing to work with me instead of pressuring me. The finance guy was also great to work with and got me very close to what I was paying on my previous vehicle. More

All current and past experience with Marcotte personnel have been exceptional. Nick was thorough, friendly and professional on my recent purchase. have been exceptional. Nick was thorough, friendly and professional on my recent purchase. More

Great team at Marcotte. From sales to leadership their goal is to make the customers happy and meet customers needs. From sales to leadership their goal is to make the customers happy and meet customers needs. More

No high pressure sales, patience to answer all my questions. Car was ready as promised. Nick was great to work with. questions. Car was ready as promised. Nick was great to work with. More

I didn’t buy a truck from them, but they went out of their way to answer questions I had about one of their trucks. I was looking at a super cab and was curious if a car seat would fit. They took the ti their way to answer questions I had about one of their trucks. I was looking at a super cab and was curious if a car seat would fit. They took the time to try and fit a coworkers child’s seat into the truck. Sadly it didn’t fix good. Very thankful for their customer service. Saved me a 4 hour trip to figure it out myself. Thank you Cheryl and the other guy with the child seat. Best thanks I have is a good review. More

Andre was fantastic! Cared about the customer and answered all my questions. Even worked on his day off to get answers about the sale. Cared about the customer and answered all my questions. Even worked on his day off to get answers about the sale. More