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Miller & Miller Chevrolet Buick GMC- Service Center

Marianna, FL

4.2
50 Reviews

50 Reviews of Miller & Miller Chevrolet Buick GMC- Service Center

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March 03, 2025

Worse dealership I’ve ever been to. Service manager was very in professional and then wouldn’t give me my truck , he said he had to get paid from the warranty company first which is a l More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Jakelsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Velez
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Went in for an oil change while I was in town. They were able to work my truck right in. More

by tcmc94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jakelsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Marianna Chevrolet GMC responded

Glad we could get you in quickly while you were in town! We appreciate you stopping by and hope to see you again next time you’re in the area. Safe travels!

February 26, 2025

A schedule oil change took 4 hours to do. That alone should say something. The service manager told me at the counter, after I asked what is taking so long. Said my truck has a recall and the More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Jakelsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Velez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Marianna Chevrolet GMC responded

We sincerely apologize for the extended wait time and lack of communication during your visit. Your time is valuable, and we understand how frustrating it must have been to experience delays without proper updates. Additionally, the inconsistency in tire pressure is concerning, and we appreciate you bringing it to our attention. This is not the level of service we strive to provide, and we’ll be addressing these concerns with our team to ensure better experiences moving forward. Michael John Mitchell is our General Manager and will address this review with our team. If you’d like to discuss this further, please reach out—we’d appreciate the opportunity to make things right.

February 23, 2025

Smooth and professional. All employees were concerned with my needs, from service to comfort while I waited. Thank you, Marianna Chevrolet. I will recommend to my friends an More

by ADAM_FLORES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael John Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffaney Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Jakelsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Furniss
Feb 27, 2025 -

Marianna Chevrolet GMC responded

We truly appreciate your kind words and recommendation! Ensuring our customers feel valued and comfortable is always our priority, and we’re glad our team provided a great experience. We look forward to serving you again in the future!

February 22, 2025

They had a complex situation that they did not cause, but they did not pass it off. They accepted it and resolved the matter.. More

by jrsalewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jakelsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Deharry
Feb 22, 2025 -

Marianna Chevrolet GMC responded

We're proud of our team for taking responsibility and effectively resolving the situation. Thank you for acknowledging their dedication to customer satisfaction. It's important to us that we handle every challenge with care and professionalism.

February 21, 2025

Quick service on a problem that could have been worse and the manager kept me informed More

by marie_warden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Marianna Chevrolet GMC responded

We're glad to hear that the situation was resolved quickly and that our manager kept you well-informed throughout the process. Keeping our customers in the loop is a priority for us, especially when it comes to addressing potential issues. Thank you for your feedback!

February 21, 2025

Victoria is the best! Always take great care of me. An asset to the dealership. More

by JLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jakelsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Marianna Chevrolet GMC responded

It's fantastic to hear that Victoria consistently provides excellent service and makes your experience so positive! We truly value her as an asset to our team and are thrilled she takes great care of you. Thank you for sharing your appreciation.

February 21, 2025

Everything was fine. The service was great. Fast and efficient. Thank you, thank you, thank you, thank you More

by DJ498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jakelsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Marianna Chevrolet GMC responded

We're delighted to hear that you had a great experience with our service! Fast and efficient is what we strive for. We look forward to seeing you again soon!

February 17, 2025

When I arrived at the dealership every one was nice and courteous. I would definitely recommend vehicle service from them. More

by cwilliams1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Velez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Marianna Chevrolet GMC responded

We're delighted to hear about your positive experience at our dealership! It's wonderful to know that our team's friendliness and professionalism made a great impression on you. Thank you for recommending our vehicle service, and we look forward to serving you again in the future.

February 14, 2025

The last visit was great but the one before, not so good. The water line to my windshield washer got crimped during a filter check. More

by JOSIEH518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jakelsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Marianna Chevrolet GMC responded

We appreciate your honesty about your experiences. It’s important to us to address any issues like the one you had with the windshield washer line. We're glad your last visit met your expectations, and we'll make sure to uphold those standards consistently. Thank you for bringing this to our attention.

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