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Mariano Rivera Honda

Port Jefferson Station, NY

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Employees
Reviews
Vehicles
4.7
1,353 Reviews
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1435 NY-112

Port Jefferson Station, NY

11776

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Showing 1,353 reviews

May 28, 2026

This service center is outstanding. The service we received was terrific and the representatives were so nice to work with. Thank you! More

by amyg_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie and Mac
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May 28, 2026 -

Mariano Rivera Honda responded

Thank you for sharing your kind words about our Honda Civic service. We’re glad the team provided terrific care and a pleasant experience. We look forward to assisting you again.

May 28, 2026

Kind and professional service! They communicated everything perfectly and met all my expectations. Cody in particular was absolutely wonderful! He was so patient and helpful. I w More

by UCME2Hear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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May 28, 2026 -

Mariano Rivera Honda responded

We’re delighted to hear that our service team communicated clearly and met your expectations. Your praise of their professionalism and patience motivates us to deliver attentive care for every Honda. Thank you for recommending our service department.

May 28, 2026

Hi Cody, I just wanted to say thank you to you and Kathy, and the whole team at Mariano Rivera Honda. The service from beginning to end was honestly top tier. Everyone was pleasant, thorough, and actu More

by debbiefearon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Mariano Rivera Honda responded

We appreciate you sharing your experience with our service team. Christian and our service team are glad that the process felt easy and welcoming for you and your wife. Enjoy how your Honda Prologue performs now and let us know whenever you need us again.

May 28, 2026

Very easy going and pressure free. Very friendly as well Already have recommended him to our friends More

by doradar5
Recommend Dealer
Yes
Employees Worked With
Cavene Bonnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Mariano Rivera Honda responded

It’s great to hear you found our service easygoing and friendly. Thank you for recommending us to your friends after servicing your Honda Ridgeline. We appreciate your support and look forward to welcoming them soon.

May 28, 2026

Horrible experience. Don’t service your car at this dealership! Not kept informed. Overcharged for A/C repairs despite it being a known problem. More

by stuoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Digrigoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Mariano Rivera Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Jun 08, 2026 -

stuoren responded

The only right thing for the dealer to do is refund my $500 for the A/C repair of a know Honda issue. Otherwise, I’m done with Honda forever.

Jun 08, 2026 -

stuoren responded

The service representatives should have kept me informed of progress before leaving early for the day. The lack of communication caused the premature return of the loaner car during rush hour. And the repair took several days in which I did not have a car. Over all, the lack of communication was poor and unprofessional.

May 28, 2026

Charged over $500 for air conditioner repairs that are known by Honda and coved by service bulletin. I was not kept informed by any one in service department and no one there when loaner returned. Fuel in More

by stuoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Digrigoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Mariano Rivera Honda responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 27, 2026

Everyone is so professional and courteous, from the people checking me in, to the service people, and car washers! More

by anncollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Mariano Rivera Honda responded

Thank you so much for your kind words. We're happy to hear that your experience was positive and that our team met your expectations. We appreciate your support and look forward to your next visit. Have a great day!

May 26, 2026

Always smooth sailing never an issue very professional and the staff is always helpful and that’s why i always come back More

by ecmelio1.em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2026 -

Mariano Rivera Honda responded

We’re thrilled to know your Honda Civic service visits run smoothly. It’s great to hear our team’s professional and helpful approach keeps things hassle-free. We look forward to welcoming you back for your next visit.

May 25, 2026

Stan was excellent . He would provide me with timely updates on my vehicle during the repairs More

by Michael Bohlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Mariano Rivera Honda responded

We appreciate you highlighting Stan’s excellent service during your Honda Pilot repairs. It’s great to hear his updates kept you informed throughout the process. Thank you for your five-star rating and for choosing us to care for your Pilot.

May 25, 2026

The staff was very helpful and forthcoming with what work was done and possibly future work. Very pleasant staff. More

by cwalsh1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Mariano Rivera Honda responded

Thank you for sharing your five-star rating. We’re glad Stan and our team could clearly explain the work performed on your Honda CR-V and outline future maintenance. It’s wonderful to know our friendly approach made your experience a positive one.

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