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Mariano Rivera Honda

Port Jefferson Station, NY

Overview
Employees
Reviews
Vehicles
4.7
1,318 Reviews
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1435 NY-112

Port Jefferson Station, NY

11776

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Showing 1,318 reviews

May 29, 2026

Mariano Rivera Honda’s service department showed a lot of care to me and my car. They were very efficient and had great communication towards me about my car More

by mbianco2291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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May 29, 2026 -

Mariano Rivera Honda responded

It’s great to hear our service team made you feel well cared for and kept you in the loop. Our focus on efficiency and clear updates is designed to make your experience smooth, so we’re glad it worked for your Honda. Feel free to reach out anytime if you need further help.

May 29, 2026

Jessie was amazing great service. Explaining everything and getting me a loaner car. Great service More

by Ralphmbarbera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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May 29, 2026 -

Mariano Rivera Honda responded

Thank you for the 5-star review. We’re pleased our service team clarified every detail and arranged a loaner while your Honda Ridgeline was in for maintenance. We appreciate your feedback and look forward to assisting you again.

May 29, 2026

Excellent except for waiting time overall good experience yes good I would say ok yes More

by stephenzx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Mariano Rivera Honda responded

Thank you so much, Stephen, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 29, 2026

All went well. My only criticism is that your advertised Spring Special should have delineated that some CRV’s can’t take windshield wiper inserts. I would have not More

by doughayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2026 -

Mariano Rivera Honda responded

Thank you so much, Doug, for your kind words and for taking the time to leave us this wonderful feedback!

May 29, 2026

It was excellent Everyone there was extremely helpful and kept me informed about my car. More

by jflanders11
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Lizak
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May 29, 2026 -

Mariano Rivera Honda responded

It’s wonderful that Stan and our service team could assist with your Honda CR-V service and keep you informed. Your positive feedback means a lot. Thank you for sharing.

May 28, 2026

This service center is outstanding. The service we received was terrific and the representatives were so nice to work with. Thank you! More

by amyg_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie and Mac
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May 28, 2026 -

Mariano Rivera Honda responded

Thank you for sharing your kind words about our Honda Civic service. We’re glad the team provided terrific care and a pleasant experience. We look forward to assisting you again.

May 28, 2026

Kind and professional service! They communicated everything perfectly and met all my expectations. Cody in particular was absolutely wonderful! He was so patient and helpful. I w More

by UCME2Hear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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May 28, 2026 -

Mariano Rivera Honda responded

We’re delighted to hear that our service team communicated clearly and met your expectations. Your praise of their professionalism and patience motivates us to deliver attentive care for every Honda. Thank you for recommending our service department.

May 28, 2026

Hi Cody, I just wanted to say thank you to you and Kathy, and the whole team at Mariano Rivera Honda. The service from beginning to end was honestly top tier. Everyone was pleasant, thorough, and actu More

by debbiefearon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2026 -

Mariano Rivera Honda responded

We appreciate you sharing your experience with our service team. Christian and our service team are glad that the process felt easy and welcoming for you and your wife. Enjoy how your Honda Prologue performs now and let us know whenever you need us again.

May 28, 2026

Very easy going and pressure free. Very friendly as well Already have recommended him to our friends More

by doradar5
Recommend Dealer
Yes
Employees Worked With
Cavene Bonnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Mariano Rivera Honda responded

It’s great to hear you found our service easygoing and friendly. Thank you for recommending us to your friends after servicing your Honda Ridgeline. We appreciate your support and look forward to welcoming them soon.

May 28, 2026

Horrible experience. Don’t service your car at this dealership! Not kept informed. Overcharged for A/C repairs despite it being a known problem. More

by stuoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Digrigoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Mariano Rivera Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Jun 08, 2026 -

stuoren responded

The only right thing for the dealer to do is refund my $500 for the A/C repair of a know Honda issue. Otherwise, I’m done with Honda forever.

Jun 08, 2026 -

stuoren responded

The service representatives should have kept me informed of progress before leaving early for the day. The lack of communication caused the premature return of the loaner car during rush hour. And the repair took several days in which I did not have a car. Over all, the lack of communication was poor and unprofessional.

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