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Marin Acura

Corte Madera, CA

5.0
1,128 Reviews

5860 Paradise Dr

Corte Madera, CA

94925

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1,128 Reviews of Marin Acura

January 14, 2011

I have been kept to wait for more than 3 hours on my test drive day (I ha dto rush to airport for picking up my friends) then was 2 hours(maybe due to 2 more customers being served at the same time). The fin More

by johnny wan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Kim, Edmond Kim
Jan 21, 2011 -

Marin Acura responded

Hi Mr. Wan, My name is Patty Meno, I'm the Customer Relations Manager at Marin Acura. First of, thank you for sharing a review regarding your recent purchase experience with us. For what it's worth, I do apologize that we did not exceed your expectations in regards to the importance of your Time. We will definitely review your feedback during our Client Purchase Experience meetings and discuss how we can improve the level of service from your feedback. I do hope that all is going great with your New TSX. Please do not hesitate to contact me in the future should any questions come up. Sincerly, Patty Meno pmeno@marinacura.com

January 14, 2011

I purchased a 2010 TSX from Marin Acura. The sales staff were highly professional, friendly, and worked to ensure my complete satisfaction. The salesperson I worked with even stayed an hour late to help get More

by svd104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius
January 06, 2011

My overall experience was really pleasant. The sales person was professional, patient and did not over sell product. I felt like an "important" customer even with a 13 year old trade in. I would defin More

by MollyC2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
January 05, 2011

We walked into the dealership with three young kids and an old Acura full of luggage from a recent trip. Steve loaded our entire new car with the old contents, loaded us up with all weather mats and a tan More

by niessia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerekesh, Steven Kerekesh
December 30, 2010

Highly recommended! Transaction was smooth, and all items were as promised. Sales transaction was completed in far less time than we expected. All employees that we came in contact with were well inf More

by coolbear21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Grogan, Michael Gafford
December 29, 2010

The entire staff was amazing. I've purchased many vehicles in the past year, and this, by far, was the best experience of them all. From Edmond, the sales associate, to Ben, the Internet Manger, to More

by rlakilo0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond, Edmond Kim
December 29, 2010

Edmond was prompt in replying to my inquiry through the website and really helped me through the process of leasing a car. This was the first time I have financed a car and everyone from Edmond to his mana More

by elysiacooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Kim, Ben Roytman, Edmond Kim, Ben Roytman
December 29, 2010

Mike, Steve, Jean-Pierre were excellent. I wasn't looking forward to dealing with typical car sales people as they mostly rub me the wrong way. This was the most easy-going YET open to negotiating dealership More

by seamusoshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Steve, Jean-Pierre, Steven Kerekesh, Jean-Pierre Kabbara
November 29, 2010

They were very upfront with me as I turned in my prior Acura lease (leased from another dealer). I wanted to Lease a different model, and they explained all of the terms very clearly. There were no surp More

by ben_fort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond, Ben, Mike, Edmond Kim, Ben Roytman
November 23, 2010

Car buying can be a challenging experience but Marin Acura does a superior job with making the process easy. The staff is professional, positive, friendly and highly knowledgeable. You're joining a fami More

by douglev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerekesh, Julius Grogan, Jean-Pierre Kabbara, Steven Kerekesh, Jean-Pierre Kabbara
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