Marin Acura

Marin Acura has been a great resource for me and both Acuras that I've owned. The staff is pleasant, courteous and knowledgeable. On my most recent visit for a simple oil change, the tech discovered my Acuras that I've owned. The staff is pleasant, courteous and knowledgeable. On my most recent visit for a simple oil change, the tech discovered my battery wasn't holding a charge. Rather than letting this information go unreported and not fixed, the tech replaced the battery at no charge within the last three months of my warranty. I'm not so sure a lesser dealership would gave done the same. Marin Acura provides me peace of mind for a largely trouble free ownership experience. More

I have bought 3 MDX's from this delearship and I keep returning because their customr service is incredible. I am a little daounted by the process of buying/leasing a new car and I cant stand to be inco returning because their customr service is incredible. I am a little daounted by the process of buying/leasing a new car and I cant stand to be inconvenienced by service issues but in both instances, Marin Acura makes the process easy for me. They are efficient, friendly, trustworthy and I feel like they can take care of all my needs. I cant recommend the delearship highly enough. More

Absolutely the best car-buying experience I have ever had. All the staff were geniunely interested in providing outstanding customer service. Gave me a great deal on a 2011 MDX. I would recommend Mari had. All the staff were geniunely interested in providing outstanding customer service. Gave me a great deal on a 2011 MDX. I would recommend Marin Acura to anyone looking for an Acura. They will be my dealer of choice. More

In these time for customer relations you should be very proud of your team at Marin Acura. I have been a customer for about 7 years now, the level of commitment and follow through is the best I've ever see proud of your team at Marin Acura. I have been a customer for about 7 years now, the level of commitment and follow through is the best I've ever seen. Dean and Stephen in the service department are stellar employee's. Dean has gone far and beyond to insure my service at the dealership is painless and does his job with the kind of pride you just don't see anymore. Even when I get news that is not so great on my service, Dean has a way of softening the blow. I have recommended this dealership to many friends not only because of the product, but the back end service is above anything I have ever experienced. Regards, Merl Saunders Jr. More

I usually dislike dealing with dealerships due to some bad experiences both personal and stories from friends. I talked to Ben regarding price on a TL but i was still wary due to dealers adding fee's and bad experiences both personal and stories from friends. I talked to Ben regarding price on a TL but i was still wary due to dealers adding fee's and upping the agreed upon price. But when i got there he was very professional and he sat me down with edmund to start with paperwork. It all went very well. Ben kept his word and edmund and jean-pierre were easy to talk to and work with. They helped me feel relaxed and reassured me that no 'tricks' will be played and were true there word. All in all it was a great buying experience and I highly recommend this dealership. The customer service was great and the customer service alone was worth the slightly higher price at Marin Acura. More

We originally came here because of the amazing price we were quoted over the phone. Not only was that price honored, we were exceptionally impressed by the way we were treated by every member of this team were quoted over the phone. Not only was that price honored, we were exceptionally impressed by the way we were treated by every member of this team. Everybody we met had a role, and everything was completely seamless to us. We could not have been better taken care of, and that's saying a lot of a car dealership. I would definitely recommend this dealership to anybody looking for an Acura. More

I was an out-of-state buyer so I had more "needs" than the normal in state buyer. First I worked with Ben over the phone to get the right price for me. Although somewhat similar to the back and forth y the normal in state buyer. First I worked with Ben over the phone to get the right price for me. Although somewhat similar to the back and forth you typically experience, this was expedited since I suspect it was over the phone. I also felt that I might not get the right price over the phone - since a facing experience has a tendency to influence the price and I suspect I could of done better in person however Ben and I aligned - neither got raped neither got robbed - I think we both made out fairly. For those of you who intend to buy a car you need to come prepared with typical pricing for the car Nada pricing, KBB pricing and of course Ebay pricing. This will help with negotiations and streamline the back and forth since the sales staff will either elevate to your knowledge or not. If I could sell a car 4K over book I would. So you need to be prepared - (not to say these guys would). Second, since I was an out of state buyer - Ben arranged for Jim - the coolest cat ever, to pick me up at the airport and take me to the dealership. Once at the dealership the car was exactly as Ben described over the phone - the interior is a 10 the exterior a 9, but overall a 9+ car. Since I needed to drive back to Portland Edmund and Jean Pierre helped expedite the process to get me out the door and on the road. I will say this, from my last experience buying my Ford pickup - and telling the sales guy to Foff - this was quite the opposite. Very nice - very straight up (no BS deal)- very friendly - I am very happy. the only oddball thing out of this whole deal is how out of state sales are made to avoid paying CA sales tax. Not a big deal, but definitely not as easy as buying down the street at your normal dealership. More

At Marin Acura every individual we dealt with during the purchase process was extremely professional and pleasant. Edmond did a great job in ensuring I would receive the exact car and price I was after. T purchase process was extremely professional and pleasant. Edmond did a great job in ensuring I would receive the exact car and price I was after. This was especially important given the distance I was willing to drive to make the purchase. Edmond was always willing to answer all my questions and made sure he remained in touch with me during my vehicle research period. Jean-Pierre, in finance, made the buying experience a pleasure as well. He is professional, expeditious, and personable! Thank you Marin Acura for making car buying a pleasant experience! More

My wife and I take our cars to Acura Marin several times a year (and we have bought two cars there). The service is outstanding, particularly from the service department. Dean has been our liasion to the a year (and we have bought two cars there). The service is outstanding, particularly from the service department. Dean has been our liasion to the dealership and always treated us professionally, recognizing and always being respectful of our time. More

These guys were sooo friendly and open about the terms of the deal. And the car price was great. Followup after the sale was terrific. The service dept. is really great too. Overall, I wouldn't buy a car the deal. And the car price was great. Followup after the sale was terrific. The service dept. is really great too. Overall, I wouldn't buy a car anywhere else just to be able to get the great service this dealership gives. More