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Marin County Ford
Novato, CA
167 Reviews
We get it – there are tons of places you can go to buy a car around Novato. But if you’re after a Ford dealership that’s known for top-notch cars and friendly, reliable service, Marin County Ford is your spot.
Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from San Francisco, Petaluma, Santa Rosa, San Rafael, or Richmond, we’re here to make you feel right at home.
It all starts with giving you an unbeatable experience right here at our Novato Ford dealership. We’ve got an awesome lineup of new Ford cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs.
Our family-owned dealership at 6995 Redwood Blvd. Novato, CA 94945, is a big part of the local community. We’re excited to help you find the Ford vehicle and services you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 167 reviews
Verified Customer
May 14, 2026
Service writer max is very professional and has exceeded my expectations and vehicle repair was repaired correctly and on time as promised my expectations and vehicle repair was repaired correctly and on time as promised More
by RACESVT
Employees Worked With
Service writer max is the best he exceeded all my expectations
May 10, 2026
4.5hrs to do an oil change is excessive. Took longer for the service associate to process the paperwork than for the tech to do the work. the service associate to process the paperwork than for the tech to do the work. More
by JOEWILLIAMEGAN
Employees Worked With
I didn’t work with any of these people
May 06, 2026
Everyone including salesman, manager, and finance were fabulous to deal with. I have purchased a vehicle from multiple dealerships and this was the best experience! fabulous to deal with. I have purchased a vehicle from multiple dealerships and this was the best experience! More
by Amy H.
May 02, 2026
Accommodating and timely repairs they even set me up with a needed loaner. Highly recommended. a needed loaner. Highly recommended. More
by KAUAITODD
Employees Worked With
April 25, 2026
Everyone I spoke with at Ford was exceptionally friendly and helpful, especially Ken Trammel. But it did take two visits to correctly diagnose and fix a check-engine-light problem. And the final bill incl and helpful, especially Ken Trammel. But it did take two visits to correctly diagnose and fix a check-engine-light problem. And the final bill included a $600 error, which they did correct when I pointed it out. But all's well that ends well -- the car was fixed, is driving fine and it passed its smog test. More
by DICKANDLINDABAY
Employees Worked With
Ken Trammel
April 23, 2026
The car wasn't fully looked at for several days before I got a call back. I called several days without a call back. The loaner car I received as a xxx. I was charge $550 for an inspection, and then quoted got a call back. I called several days without a call back. The loaner car I received as a xxx. I was charge $550 for an inspection, and then quoted 2x what other dealers have quoted for the same repair. More
by Loren
Employees Worked With
Max
April 22, 2026
We love our new church van. Marin County Ford made the entire process very simple. Marin County Ford made the entire process very simple. More
by lynne6
April 15, 2026
No sugar coating, friendly and gave us a good deal. Novato Ford is a good dealership. Novato Ford is a good dealership. More
by cfernandes0223
Employees Worked With
