Marin County Ford

⭐⭐⭐⭐⭐ Had a great experience working with Sam\! He helped my wife and me with our Mustang and made the whole process easy and comfortable from start to finish\. He was friendly, professional, patie He helped my wife and me with our Mustang and made the whole process easy and comfortable from start to finish\. He was friendly, professional, patient, and answered all of our questions without making us feel pressured\. My wife absolutely loves the Mustang, and we’re very happy with our purchase\. Sam really took care of us and made sure everything went smoothly\. I definitely recommend asking for Sam if you’re looking for a vehicle\. Thanks again, Sam\! More

My advisor Max was awesome. Super helpful and knowledgeable. Give him a raise. Shuttle service and use of loaner car was appreciated. Super helpful and knowledgeable. Give him a raise. Shuttle service and use of loaner car was appreciated. More

I've had a few very frustrating experiences at Ford. I brought an issue to mt service advisor's attention while my car was still under warranty. It has been well over TWO years, and he has been very unr I brought an issue to mt service advisor's attention while my car was still under warranty. It has been well over TWO years, and he has been very unresponsive about getting it resolved. I reach out to him often, and he says he's going to look into it and call me back, and he never does. I've been a customer here for over 10 years and have purchased two new cars from them...Extremely disappointing. I even called and left a message for the service manager and have not even heard back from him. More

Josephine was my service advisor. Josephine was very professional, courteous and kind. She has a great sense of humor which made the service interaction all that more enjoyable (she k Josephine was very professional, courteous and kind. She has a great sense of humor which made the service interaction all that more enjoyable (she kept it warm and human!). If I could giver her a 10 star rating I would! More people should aspire to her work ethic and personal interaction! The part I liked the best is she cared about how she explained everything to me, kept eye contact and was genuine. More

The service was excelente they are very hellful in everything i feel really confortable with the person who help me to buy the car everything i feel really confortable with the person who help me to buy the car More

Excellent team at Marin Ford. The entire purchasing process was efficient and smooth. They make you feel like family. We 100% recommend this dealership! The entire purchasing process was efficient and smooth. They make you feel like family. We 100% recommend this dealership! More

Mala experiencia con el vendedor que me atendió, te ofrecen que puntos y cosas extras cosas que después que firmaste te dicen que no te prometieron nada. Te meten a fuerzas seguros de todos y te dicen ofrecen que puntos y cosas extras cosas que después que firmaste te dicen que no te prometieron nada. Te meten a fuerzas seguros de todos y te dicen q en el momento que uno quiera los puedes cancelar cosa que es muy difícil para que te los cancelen, te hacen dar muchas vueltas que no fue el gerente, que está ocupado, que vueltas otros día. En fin pésima y mala experiencia. More

Excelente servicio durante la mantención de rutina. Personal amable, profesional y eficiente. Todo fue rápido y quedé muy satisfecho. Personal amable, profesional y eficiente. Todo fue rápido y quedé muy satisfecho. More

Horrible people. The place should close Incapable of providing quality service of any kind. Rude, inconsistent, untrustworthy and fraudulent. The place should close Incapable of providing quality service of any kind. Rude, inconsistent, untrustworthy and fraudulent. More