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Marin Subaru

San Rafael, CA

4.9
162 Reviews

595 Francisco Boulevard East

San Rafael, CA

94901

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Showing 162 reviews

March 14, 2026

Marin Subaru has the best customer service! MARIO helped me the other day, he was very friendly, provided good communication and courteous service. I love my Crosstrek and know that I am we More

by sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 16, 2026 -

Marin Subaru responded

Sylvia, we're happy to hear Mario provided excellent support at Marin Subaru. Thanks for choosing us, your Subaru Crosstrek is in good hands here!

March 06, 2026

Chris’s Torres was the young man who assisted us in finding our car: He was kind, unhurried, listened (!!), explained everything well, answered our questions (& when he didn’t know or was unsure of the More

by Valerie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris’s Torres, Kathleen (finance person).
Mar 06, 2026 -

Marin Subaru responded

Hi Valerie, thank you for choosing Marin Subaru and for sharing your experience with Chris! We hope you enjoy your new car!

February 19, 2026

Car was checked in and diagnosed quickly. The work was thorough, quick and price was reasonable. The customer service was exceptional More

by Billpost99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Feb 19, 2026 -

Marin Subaru responded

Thank you for choosing Marin Subaru and for sharing your feedback! We are so pleased to hear that our Service Team took such good care of you. See you next time!

January 12, 2026

My experience at Marin Subaru on January 10, 2026 couldn't have been better. Favio was extremely helpful, knowledgable , and professional. More

by melekasmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Financial Officer
Jan 12, 2026 -

Marin Subaru responded

We’re happy to hear Favio gave such effective and professional service, and we hope to welcome you back to Marin Subaru soon!

December 30, 2025

You are always welcomed and they have a great waiting room, work place away from home/office if you need to get some work done while waiting. More

by Paulina
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Elvenia
Dec 30, 2025 -

Marin Subaru responded

Hi Paulina, it's awesome to hear our team made you feel welcome and that our waiting room was a hit! Thank you for choosing Marin Subaru!

December 28, 2025

Very good service and support from Marin Subaru. I love the care and I love the dealer. More

by lewwatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Dec 29, 2025 -

Marin Subaru responded

Thank you for your confidence in Marin Subaru, and for your business. We are grateful to have you as a customer!

November 24, 2025

Purchased and dealt with Subaru for years. Recently, my wife who is meticulous with service to her Legacy, requested a routine 6K service. Over the years we have developed a trusting relations More

by Jerzydevl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria
Nov 26, 2025 -

Marin Subaru responded

We appreciate your feedback and loyalty over the years, and it's concerning to hear about the mix-up with your wife's service request. We aim for clear communication in all our dealings, so we're disappointed we fell short of that standard. Let's connect directly so we can better understand and address this situation to your satisfaction. Please reach out at your convenience. Thank you, Marin Subaru Management Team - customercareteam@marinsubaru.com

November 20, 2025

Marin Subaru has serviced my car with the utmost care, reliability and professionalism. I am very appreciative. Thank you Marin Subaru. More

by dorothyernst22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Nov 21, 2025 -

Marin Subaru responded

We're grateful for your feedback, Dorothy! It's great to hear that you are so confident in our team. Thank you for choosing Marin Subaru!

November 18, 2025

Extremely competent and professional representatives. Sales process was smooth and enjoyable! Would highly recommend the dealer. More

by conleyproductions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabio
Nov 18, 2025 -

Marin Subaru responded

Nothing makes us happier than hearing you had a smooth and enjoyable buying experience! We hope to see you again in the future here at Marin Subaru!

November 13, 2025

The dealership is the BEST and Edwardo is as well. When and if I want to buy another Subaru that’s where I would chose to take my business. More

by Jdigiovanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo
Nov 13, 2025 -

Marin Subaru responded

Thank you so much for your kind words! We’re thrilled you had a great experience with Edwardo and the team. We look forward to working with you again at Marin Subaru!

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