Mario D'Addario Buick GMC Cadillac

The Service advisor refused to do a Saturday morning oil change since we did not purchase the car from that dealership. I was not told of this policy when I called yesterday to inquire if oil changes were d change since we did not purchase the car from that dealership. I was not told of this policy when I called yesterday to inquire if oil changes were done on Saturday. I was also allowed to sit in line for 45 minutes without being approached. We have purchased in the past from this dealership and have also owned cars that we did not purchase from them but have never been turned away in the past. When I approached the Finance Manager for help he simply implied that since we did not purchase from them we sacraficed service for price. They were unwilling to make an exception this one time since I was not aware that their policy had changed. Currently we own 3 Nissans within our family but when the time comes to purchase again it will never be from this dealership and most likely will not be a Nissan. More

First of all, I didn't purchase the car there because D'Addario did not offer the lowest price. In fact, the price different were over $1500 between D'Addario's "lowest" offer and the offer I got from ot D'Addario did not offer the lowest price. In fact, the price different were over $1500 between D'Addario's "lowest" offer and the offer I got from other dealershipS. I am glad I didn't purchase from D'Addario, I can't imagine how they treat their customers once the deal's been made. This is why: I called D'Addario Nissan to request for an appointment to check the raffling noise coming from the back window shield when driving. They refused to schedule an appointment for me because I did not purchase the vehicle from their dealership, another person came on the phone and then told me they are not accepting any appointments for new cars and hung up the phone on me. Talk about customer service. More

Bought a Nissan last year, not a high demand style, though. Excellent experience, salesman young and very courteous. Haggled slightly, but felt more that he was actually helping me. Nevertheless, got t though. Excellent experience, salesman young and very courteous. Haggled slightly, but felt more that he was actually helping me. Nevertheless, got the car for the price that another dealership low-balled after more than one hour of punishing harrasment. Would definitely put them on the top of the list. Don't take the extended warranty. More