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Marion Toyota

Marion, IL

4.6
212 Reviews

3300 W Deyoung St

Marion, IL

62959

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October 22, 2010

This is the most above board and honest dealership that we have had the pleasure of dealing with. We have purchased 5 vehicles from them now and always use their service department for all service. Their More

by BillnJudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Johnson
December 23, 2009

Not Happy with this dealer. we were treated very rudely! Not Happy with this dealer. we were treated very rudely! Maybie it was just a bad day for all involved. Hope you have better luck! More

by maceco62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Fisher John smith
Oct 22, 2010 -

Marion Toyota responded

Wanted to clarify a few things about this review by providing some facts. #1-We do not, under any circumstances, offer a customer a trade value on their vehicle without first seeing the vehicle. So to hear that we "conned" this customer about their trade value is quite surprising. #2-Marion Toyota and Marion Ford are not affiliated in any way. We just happend to be located in the same town...Marion, Illinois. We're sorry that this customer had a bad experience. We realize that we can't sell every customer that attempts to buy a vehicle from us. But the reason's that this customer states for not doing business with us, are just not true. We'd like to also add, that we are the only Toyota "Signature" dealer within 100 mile radius. Toyota "Signature" is a designation that Toyota awards dealerships that in their eyes "exceed customer expectations" on a daily basis.

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