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Mark Chevrolet - Service Center

Wayne, MI

3.4
45 Lifetime Reviews Review Dealership

45 Reviews of Mark Chevrolet - Service Center

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February 18, 2020

"Parts Department"

- jeffs61chevy

Just wanted to say thank you very much too Marco in parts very nice guy ordered a part and had it there next day. I'm from west of Cleveland Ohio he had what I needed and got it out fast . I wish everything would go this smooth . Thanks Again Marco ! And too Mark Chevrolet to have someone who cares about people working for you. Jeff Cap

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Recommend Dealer
Yes
Employees Worked With
Marco in Parts
November 13, 2019

"Charging for work not done"

- Shekojm

Took my GMC in for an oil change and tire rotation. I mark my tires because of a prior problem with another dealership not rotating them when requested. Once again this happened to me. They changed the oil ( I think) but did not rotate the tires. They never said they didn't rotate them and were leading me to the cashier to pay! I pointed out that they were not rotated and the excuse was they couldn't find the wheel lock key. Why didn't you call me is what I said. I had to wait while they rotated them.

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Recommend Dealer
No
Employees Worked With
John Bel Anger, Tyler Hicks, Lorie Gardner
August 07, 2019

"Don't Go Here for Service!!"

- mattyjt

I bought a Chevy Cruze 2016 here in February 2018. On August 6th I brought it in for service as there seemed to be an issue with the water pump leaking. Asked the Service Consultant (Dan Weiss) to call me the next day as I didn't hear back the whole day (6th). He never called me back the following day. I inquired at noon on the 7th the status of my car and was as told, "I have a guy looking at in right now." Was very skeptical of this so I called back at 2 pm and was told, " We haven't had a chance to look at it." You won't get anything done unless you file a complaint.

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Recommend Dealer
No
Employees Worked With
Dan Weiss (horrible)
May 02, 2019

"New Suv"

- Justin's mom

I went in to get an oil change on my current lease, which was up in 3 months, and decided to check with my sales girl Trish Hampton when I would be eligible for a new vehicle. I drove out of dealership with my new 2019 Equinox in under 2 hours! I have dealt with Trish for the last 15 years, and I will not go to anyone else for a new car 🙂

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Recommend Dealer
Yes
Employees Worked With
April 30, 2019

"Superior Customer Service"

- Jen B.

Everything about this dealership has been great so far. I wanted to comment about the Service. I could message Mario (Sales) or Kelly (Service) any time and my questions were answered right away. Not only that, but my car has a small issue and it was like the Service team was waiting for me as soon as I came in to take care of me. They were quick and efficient. I would definitely recommend.

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Recommend Dealer
Yes
Employees Worked With
December 26, 2018

"Perfect"

- phillip orzechowski

Mark Chevrolet......perfect place for sales and service. Todd never fails to find the deals. He's always there when l need service or l just have a question. Phil Orzel

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Recommend Dealer
Yes
Employees Worked With
September 21, 2018

"Body Shop Experience"

- Satisfied Customer

Frank Pokorny did a remarkable job from start to finish bring my hail damaged car finish back to show room quality. His attention to detail was meticulous with the dent repairperson and the tenacity he showed negotiating with my insurance company - truly fighting for what was right for the customer - was very much appreciated. Really, a job well done. I would highly recommend this dealership.

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Recommend Dealer
Yes
Employees Worked With
Frank Pokorny
August 31, 2018

"Stuff Happens!"

- Prjacobs67

After discovering a strange metal rod in my tire, I called my car dealer, Steve Adams at Mark Chevrolet. Since it was time for my oil change, Steve had me come in for both. The oil change and new tire took no time at all! I really appreciated the nice people there, especially Steve! He always makes me feel like a VIP!

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Recommend Dealer
Yes
Employees Worked With
August 27, 2018

"Fantastic Service"

- VSmile24

Kelli is an awesome, knowledgeable, and friendly service advisor! I really enjoyed and appreciated my experience with her and Mark Chevy as a whole. No question, I highly recommend Mark Chevrolet!

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Recommend Dealer
Yes
Employees Worked With
Kelli
July 26, 2018

"Amazing"

- Thatguywhoscool10

John William's was a great and helpful salesman when helping me choose my first car. He had so many great things to offer advice wise when choosing and it was just a fantastic expirience.

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Recommend Dealer
Yes
Employees Worked With
1
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