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Mark Ficken Ford Lincoln

Charlotte, NC

4.4
1,069 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,069 reviews

May 26, 2017

Best car buying experience! Go see Blake he rolls out the red carpet. Awesome experience. This is my second vehicle from him thanks for making everything so easy. Thank you. More

by S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Carlson, Michael Gurley
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

We are thrilled that Blake made sure you had an excellent car-buying experience! Thank you for taking the time to let us know how we're doing! Let us know if you need anything!

May 22, 2017

Great shopping experience Very nice appearance and very clean dealership. It looks very well maintained and organized. I dealt with 5 different employees, all of them were very More

by F1502017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name of Manager, Todd Wojtkowski, Jean Ediamen
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Thank you for your feedback! We're so happy to hear you had a pleasant car-buying experience. Please let us know if we can help you with anything in the future!

May 21, 2017

Good experience--very friendly staff We recently purchased a Ford Transit Connect. Jordan and the staff were friendly and helpful in the process. The original car we were interested in ha More

by Brayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith (Last name??), Jordan Edmond
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Thank you for this positive review. We're sorry the car you originally had your eye on wasn't available, but happy that you found another vehicle that fits your needs. Please let us know if you need anything!

May 19, 2017

Diligent The team really came to the plate to work out a deal for me. From the Sales Person to the finance person everything was great. Very much appreciate More

by JM83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Badr
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Customer satisfaction is the name of our game and we're so happy you were able to help you find the car you love! Let us know if you need anything! We're always here to help.

May 19, 2017

Great Staff; Great Experience The staff was professional courteous friendly and fun. I got to know many of the members and was very comfortable waiting in their showroom. I purch More

by KatQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany And Wayne, Jordan Edmond, Keith Knoerr
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Thank you for taking the time to leave a review. We're so glad that you were able to find the vehicle you are happy with and best suits your needs. Don't hesitate to call if you need anything!

May 18, 2017

Got my dream car!! This dealership offered my dream car (A 2016 Ford Fusion) at an incredible price! Todd was an incredible salesman. He's incredibly knowledgeable and p More

by Kaylee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Wojtkowski
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy to hear you had a great experience with us and left in your dream car! 100% customer satisfaction is our #1 priority and we're so glad that Todd was able to provide that for you. Let us know if you need anything!

May 18, 2017

Very easy THEY WERE VERY FRIENDLY AND PATIENT IN HELPING ME CHOOSE THE RIGHT VEHICLE FOR MYSELF AND IN FINANCING THE ONE I BOUGHT. I WOULD RECOMMEND YOUR DEALER More

by Billie Lucas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Keller, Gary Miller
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy you were able to leave our dealership in the car you love! Thank you for taking the time to leave this review! Let us know if we can help you with anything in the future!

May 17, 2017

I Love My New MKZ And This Dealership I went into Felix Sabates looking for a new MKZ and from the time I walked in the door, my experience was excellent. Very friendly staff and easy to w More

by MelissaGundersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Money, Jordan Edmond
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy to hear that you had an excellent experience at our dealership. Thank you for the positive review and we look forward to seeing you again! Please, let us know if you need anything!

May 17, 2017

Professional staff Sales representative was professional and knowledgeable. He made the buying process a breeze. I will come back for future purchases as my business gro More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Keller
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for the review! We're happy to hear you had a great car-buying experience with Rick. We look forward to seeing you again!

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