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Mark Jacobson Toyota - Service Center

Durham, NC

3.3
91 Reviews

91 Reviews of Mark Jacobson Toyota - Service Center

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December 29, 2018

Deceptive practices My experience at Mark Jacobson Toyota was less than stellar after all the smiles and laughter I walked out with a $19,000 loan on a $16,000 car even a More

by Victim of MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Maxa, Michael Bedelia
August 27, 2018

evidence of sabotage is hard to prove and they know it The majority of auto repair shops are run by crooks. MJT is no different. There is no honor in what they do. Its only money, your soul will pay the re More

by kmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They're all guilty of selling out for the sake of a dollar. I w
July 27, 2018

Alex Dias is the best he answers all my questions clearly. I would recommend everyone to go to mark jacobson.alex Dias will satisfy all your needs.find you the right car for you and your love ones. More

by Jamaican girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias, John Flanagan
February 27, 2018

Great experience Ramzi helped me find the right car for the right price. Since I had my car in the service department and needed a new engine More

by Salah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakie, Ramzi Alshamali
October 31, 2017

Terrible service! Please do Not take your car to the toyota dealership for work or maintance. They overnighted my lug nuts and caused my wheel bearing to crack and now More

by Misty Ketteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate, Matt Jones
August 11, 2017

Rating my sales specialist My sales person really knew her information concerning my questions on my truck and very kind and that meant a lot to me since I not had purchase a More

by phyllis alston toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Monhollen
July 21, 2017

Very happy with my new car and the service I got from mike K Mike Klein was very helpful, he did all he can to help me get the car I wanted. He did a fantastic job! I love my new car and thanks to him! More

by Hwaimar03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Klein
July 15, 2017

Good experience All the staff members I worked with were professional and helpful. The salesman I worked with, Mike, was very helpful. He took the time to explain the More

by AC365
Recommend Dealer
Yes
Employees Worked With
Mike Klein
July 05, 2017

Great Bryant Saunders did an excellent job. He was very knowledgeable about this vehicle. He explained everything to me until I understood. He contacted m More

by Joes1949
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryant Saunders, Robert Joyce, Azza Al-Ejio
July 04, 2017

Respectful/Above and Beyond Service Nathan took my car to the used car service department when the required service was not available at the new car department. He was respectful of my t More

by The Rev. Kathy Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate on the Service Team, Barbara Decatur, Brian Yates