As a 75 year old single woman who recently move to Chapel Hill from NY and who hadn’t driven for many years, it was important that I find not only the right car but the right sales consultant. It was by chance that i met Ian Edgington from Mark Jacobson Toyota. His kindness, his patience and his ability to be sensitive to my endless concerns made a difference that could have been made in no other way. I found the perfect car for me. I insisted upon a GPS that was built in the car and Ian found just what I needed. Whenever I had a question, I’d send a text to him and he’d immediately respond with the answer.
Thank you, Mark Jacobson Toyota for this experience. From beginning to end, the process of obtaining the car and learning the specifics of driving the car has been much easier than I anticipated. Thanks to Ian
and his unending kindness.