Mark Jacobson Toyota - Service Center

90K and still GREAT service! I recently brought my Camry in for a 90,000 mile service check-up-- I've been coming in every 5K miles and the service has been excellent! Unfortunate I recently brought my Camry in for a 90,000 mile service check-up-- I've been coming in every 5K miles and the service has been excellent! Unfortunately, I cannot remember the service represetative that worked with me, but he was very courteous and knowledgeable and got back to me very promptly. Thank you so much!! More

Cheater I purchased a brand new 2012 Toyota Sienna Limited from Mark Jacobson in July 2012 and had been very pleased until it was time to get new tires for my I purchased a brand new 2012 Toyota Sienna Limited from Mark Jacobson in July 2012 and had been very pleased until it was time to get new tires for my vehicle and I purchased them from Hillsborough Tire at which time I was shown a rim that was taken off my car which had the markings and had come from a salvage yard. The tire pressure reader had been damaged but did still work. I went immediately to Mark Jacobson and demanded that my salvage rim be replaced with a new one which they have refused to do. The salvage rim was from a 2010 Toyota. I am getting a fully run around because they cannot locate where the salvage rim was put on my car. That is not my problem. All I know is that I have had no flats and no work done on my tires except that it has been in to Mark Jacobson a time or two because the tire pressure sensor light came on. More

Impressed with the Service Dept I am so impressed with the way the Service Dept. operates. I love the fact of them coming to meet you at your car, discussing your issue and then call I am so impressed with the way the Service Dept. operates. I love the fact of them coming to meet you at your car, discussing your issue and then calling you when they have completed the service. I am very impressed with their staff and how they handle their process. They make you feel comfortable and welcomed. More

one of the best experiences. Thanks to Mary Garrison Mary at pre owned was awesome, very helpful and helped us buy the toyota Camry we found online. Great experience. I will recommend this dealership to Mary at pre owned was awesome, very helpful and helped us buy the toyota Camry we found online. Great experience. I will recommend this dealership to my friends. Thank you Mary Garrison for the great customer service More

Great service! Service is always prompt. Representatives are always friendly, courteous and willing to explain work needed and pricing. They treat you like a real Service is always prompt. Representatives are always friendly, courteous and willing to explain work needed and pricing. They treat you like a real human being rather than just another customer. More

Outstanding Jason McBride, Assistant Service Manager, recently went above and beyond providing outstanding customer service when I traded-in my 2005 Prius for a n Jason McBride, Assistant Service Manager, recently went above and beyond providing outstanding customer service when I traded-in my 2005 Prius for a new 2015 Prius. Jason was helpful, responsive, provided me with his work cell phone, and even removed the after-market Thule roof rack from my 2005 Prius and kept it safe in his office until I could come pick it up. I always loved my 2005 Prius and I thought that someday I would likely replace it with a newer Prius, and now Jason has also secured my loyalty to the Service Department at Mark Jacobson Toyota. Thanks Jason! More

The service at Marc Jacobson is phenomenal I recently came in to get my well-worn van serviced at Mark Jacobson. While waiting, Edwin Caldwell from sales offered me water and asked if he could I recently came in to get my well-worn van serviced at Mark Jacobson. While waiting, Edwin Caldwell from sales offered me water and asked if he could help me. I explained I was not in the market for a new van but needed mine repaired. Mr.Caldwell made me feel extremely comfortable, showed me a few vans and even walked with me back to the mechanic and helped explain the problems my van was having in laymen's terms. I was impressed with Mr. Caldwell's attentiveness and knowledge. I have always disliked going to get my car serviced, but Mr. Caldwell's help made it a pleasant experience. Even more special, when I told a few friends about my experience, they knew exactly which employee I was talking about because Mr. Caldwell had helped them at various times, too! When I do eventually by a new car, I will certainly go to him. I have never, ever thought about recommending a car sales person, but Mr. Caldwell has changed all that. Thank you so much! More

Third time was the charm!!! I actually drive an hour and 15 minutes to get my car service at Mark Jacobson Toyota. I had not been please with the department service…. and fig I actually drive an hour and 15 minutes to get my car service at Mark Jacobson Toyota. I had not been please with the department service…. and figured this will be the last pea in the pot. Bryan Newton was awesome!!! He discuss options that I needed to do with my vehicle; to continue to get the best service out my vehicle and gave me three different quotes for tires. Not pushy with services… just understanding and easy to relate. The experience was worth an hour and 15 minute drive. More

A Good Experience, A Good Vehicle I went to MJT for a repair and left with a new vehicle. Definitely not my intent, but I had a great experience buying the vehicle. Alex Dias, Justin a I went to MJT for a repair and left with a new vehicle. Definitely not my intent, but I had a great experience buying the vehicle. Alex Dias, Justin and Tay Page were all extremely helpful. They were willing to back off when I got "cold feet." This is something that I really appreciated. Also, the kudos to the Service Department. Each representative was helpful and kept the price lower than the original estimate. More

A good vehicle from a reputable dealership We went for our oil change and service of our Tacoma, we heard this lady offering trade in to another customer...and there it all started.... To Jason We went for our oil change and service of our Tacoma, we heard this lady offering trade in to another customer...and there it all started.... To Jason Schiffman, who was very honest and helpful with decision making, thank you for working with us and the truck department manager in rate and interest adjustment, making it for us to be comfortable with monthly payment To Tay -for clearly explaining all those "numbers" thank you. In short everyone here in this dealership are professional and friendly. By the way my 2 kids were so happy to ring your bell. JDJD Quintos More