Mark Mazda

Typical dealer experience Was there for 4 hours for a cash deal. Ended up haggling over a tank of gas. Had I not been in a hurry and needed a vehicle asap, I would have shopped Was there for 4 hours for a cash deal. Ended up haggling over a tank of gas. Had I not been in a hurry and needed a vehicle asap, I would have shopped some more. They weren't bad but they certainly weren't world class by any means. More

Great deal on my Mirage and pleasant experience My salesman, Ben Fields, provided a pleasant experience! He did a great job answering our questions, and worked hard to put together the best deal for My salesman, Ben Fields, provided a pleasant experience! He did a great job answering our questions, and worked hard to put together the best deal for our needs. More

Always Excellent Customer Service! First I bought my awesome car here and I ?? live it. Second I always service my Mitsubishi here and I drive from a long distance because the service First I bought my awesome car here and I ?? live it. Second I always service my Mitsubishi here and I drive from a long distance because the service is Always Awesome! The best is part of my experience is working with Will who is the best Service Advisor I have worked with in at least Ten (10) years!!! I recognize excellence so I always return here for all my automobile needs. More

Sales Great atmosphere Pleasant sales personel Don't have any thing more to say. Even though I didn't buy time I would come back, Mutee Pleasant was very kn Great atmosphere Pleasant sales personel Don't have any thing more to say. Even though I didn't buy time I would come back, Mutee Pleasant was very knowledgeable sales person. More

Poor sales and post-sale service Please avoid this dealer - they have competitive pricing but the service during and after purchase is unacceptable. I live more than 100 miles aw Please avoid this dealer - they have competitive pricing but the service during and after purchase is unacceptable. I live more than 100 miles away so I shopped online and negotiated a price over the phone for the used vehicle I wanted. When we reached an agreement I traveled to Scottsdale to test drive and buy the vehicle. When I arrived, the vehicle that I told the dealer I was coming to buy had been moved to another dealership 30 minutes away. After they finally retrieved the vehicle I inspected it. I found that the color was not as advertised online but I still liked it so I continued purchase process. I also found several dents and a torn front bumper part that the dealer failed to mention when I asked about condition over the phone. I asked the dealer for a reasonable price reduction for the amount needed to fix the vehicle damage in my home town. It took hours to get them to only partially drop the price. Lastly, it took several more hours to be seen by a finance manager to process my paper work and deliver the vehicle to me. All-in-all it took about 8 hours to buy the car that I had selected and negotiated over the phone the day before. That is unacceptable. Just recently the temporary registration tag provided be the dealer expired. As of now, it is illegal for me to drive the vehicle that I bought. I paid over $900 in title/document fees for the dealer to process the title and registration on my behalf. They have not done that and after several calls they are not giving my issue any priority. This dealer clearly just wants to sell you a car and is not interested in providing service after the transaction is complete. I highly recommend shopping elsewhere! More

Walks on water Andie did an excellent job and I would recommend to anyone she did her job well and the staff was very friendly I left very satisfied Andie did an excellent job and I would recommend to anyone she did her job well and the staff was very friendly I left very satisfied More

Great cars and excellent customer service My daughter was looking for a lightly used vehicle so be visited Mark Mitsubishi in Scottsdale and they have the best customer service I have dealt wi My daughter was looking for a lightly used vehicle so be visited Mark Mitsubishi in Scottsdale and they have the best customer service I have dealt with in all my years of doing business. They do not try to force you into a vehicle above your means or payments that you can't make. Thank you Oumar and Chuck for getting my precious daughter into a great vehicle I can trust More